Adrian Inglese

Nice workers and they were all super helpful and made buying my first vehicle super easy buying my first vehicle super easy More

by ANTHONYCANTATORE14 Verified Customer Verified Customer

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One star is one star too many for this place. After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publ After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publicly humiliated when they refused to honor it), I was offered and accepted five years of free oil changes plus lifetime free NYS inspections -- surprise! They refused to honor that, too. After a brief exchange of harsh words (which I have come to expect from Vision employees), I attempted to contact Chuck Hardy, president of Vision Automotive Group -- another surprise! Nobody knows how to do that since his staff of clever underlings shield him from such unpleasantness. But he did authorize a sales rep to invite me to a "special sales event" personally designed just for me. That Vision bases their business model on sales is hardly unusual, but endorsing bogus products and dishonest customer transactions are. So is attempting to resolve complaints resulting therefrom with even more dishonest sales. Maybe this business model works for them, despite being an outrageous and insulting money-grab. Or maybe Vision has so much money that they don't need mine. In that case, they don"t need yours, either More

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Dealership nice and clean. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. More

by abarroso2013 Verified Customer Verified Customer

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I've deen a customer of vision hyundai for 20 years and I've had a good relationship with sales and service. I've had a good relationship with sales and service. More

by jackdoll14580 Verified Customer Verified Customer

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My experience with Mark DeSantis was very good as usual and I would have no problem recommending him to a friend and I would have no problem recommending him to a friend More

by BUDPHILLIPS11 Verified Customer Verified Customer

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Felt very comfortable and enjoyed the conversation. salesman was thorough and definitely concerned about giving us all the help we needed salesman was thorough and definitely concerned about giving us all the help we needed More

by ROMIEB49 Verified Customer Verified Customer

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Always great and efficient service with a smile. They really care about their customers satisfaction. They really care about their customers satisfaction. More

by debsledge58 Verified Customer Verified Customer

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Oil changes and tire rotations for the first three years or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The thir or 3600 miles are complementary. But since we drive so little, we have to wait one year between oil changes which means I only got two free. The third at 30k miles cost me over $150 which I thought that was a little pricey. I forgot the $20 coupon and they didn’t mention the coupon when I dropped it off or when I picked it up. More

by Tthomp5520 Verified Customer Verified Customer

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If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

by SueSaysHi Verified Customer Verified Customer

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They helped me so much. I appreciate them taking the time to sort things out!! I appreciate them taking the time to sort things out!! More

by domain-admin.bonn Verified Customer Verified Customer

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