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Adrian Flores
Adrian Flores at Russ Darrow Metro Chrysler Dodge Jeep RAM
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Adrian Flores

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
11 Reviews

Dealership Experience

8 mos

Industry Experience

29 yrs, 9 mos

Languages Spoken

English English

4.6

11 Reviews

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11 Reviews of Adrian Flores

April 12, 2025

Dealership Rating
Employee Rating

Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. More

by Muwoeli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Tyler Headdy, Clayton Duckworth, Megan Villmow, Kristian Heinrich, Brian Semmelmann, Martin Rehfeldt, Shane Bode

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Apr 13, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tyler Headdy tyler.headdy@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service More

by sparkyman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Michael Reichert

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Apr 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

I’m a long time customer of Russ Darrow and I will continue be. The service is always top notch.🙂 More

by theresab65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Theresa, and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide More

by BEEFAIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Michael Reichert

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Good at what he knows best for you by listening very knowledgeable of the products you sell More

by CARNETTPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Michael Reichert

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I would never recommend anyone to go there the service is trash and all the want is money More

by EDDIEJACKSON353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermaine Heard, Megan Villmow, Kristian Heinrich, Michael Reichert , Zivorad Filipovic

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Feb 04, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tyler Headdy tyler.headdy@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time. More

by TWKERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Michael Reichert

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Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

I have always been happy with the car servicibg and their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job ! More

by otdad558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevante Hamilton

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Jan 26, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Adrian is great! He was kind and knowledgeable. He explained everything in detail and answered all of our questions. More

by KAYONNA.CARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out, Kayonna. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com

January 20, 2025

Dealership Rating
Employee Rating

This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. More

by LANETTECZYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Clayton Duckworth, Megan Villmow, Kristian Heinrich, Michael Reichert , Zivorad Filipovic, Codey Lambert, Sumya Stoflet

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Jan 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Lanette, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tyler Headdy tyler.headdy@russdarrow.com

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