Adonys Castro

I had a frustrating experience with Zag Motors regarding my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when I filed my taxes, the IRS rejected my claim because Zag Motors never submitted the required Clean Vehicle Seller Report (Form 15400). After contacting the dealership, the finance manager eventually admitted that they were unable to submit the report at the time of sale. Per IRS regulations, they were required to submit it within three days—but they failed to do so. This mistake has now cost me the tax credit I was entitled to, and I was never given the proper documentation needed to claim it. I strongly advise potential buyers to be cautious when purchasing an EV from Zag Motors. Their failure to follow federal requirements and properly handle necessary paperwork has caused me significant inconvenience. Furthermore, Zag Motors has claimed they informed me and it's my fault that I didn't remember and further adds that I was given a discount to compensate for the it already. This off course is what they claim so that they don't have to own up to their mistake. It appears all is fine and dandy with them until it is not. When that happens, you are no longer a customer, but a nuisance that wants them to own up to their mistakes. This was absolutely my fault that I didn't do the proper research on the required paperwork before dealing with a Used Car lot. What do you expect genius, they're going to be nice and help you out when it doesn't benefit them. Anyone else purchased an EV from these guys and found out you can't claim it because the Form 15400 wasn't submitted to the IRS? More

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Process was smooth. Rodrigo was very helpful and helped me with purchasing an affordable car Rodrigo was very helpful and helped me with purchasing an affordable car More

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Fast and friendly service! Whitney was fantastic and the process was super easy to complete! Whitney was fantastic and the process was super easy to complete! More

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We had a fantastic experience with Whitney and Zag motors! Thank you so much for everything! motors! Thank you so much for everything! More

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Thank you everything was smooth and easy thank Rodrigo Téllez keep your attitude and positivism have a nice day Téllez keep your attitude and positivism have a nice day More

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Muchas Gracias por la atención por su buen servicio y trato muy bien atendidos a disfrutar del auto gracias trato muy bien atendidos a disfrutar del auto gracias More

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I think I can get my point across by saying that before I drove off in the new love of my life (don't tell my wife I said that) I gave Whitney a big hug for being so amazing from start to finish. I also snu drove off in the new love of my life (don't tell my wife I said that) I gave Whitney a big hug for being so amazing from start to finish. I also snuck some snacks into her desk drawer when she wasn't looking because I knew she was about to go on her lunch break when I showed up and she chose to come out and greet me instead. Fantastic personality, friendly demeanor, very comfortable and easy to be around, and NEVER pushy. I was there for probably 2 hours completing the purchase but she was so fun to be with it felt more like 20 minutes. More

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It was a good experience. , they helped. The rep offerd me coffee. All the staff were very pleasant. , they helped. The rep offerd me coffee. All the staff were very pleasant. More

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Muchas gracias a Zag Motors y Íker por la muy buena atención. Carros muy bonitos y limpios! atención. Carros muy bonitos y limpios! More

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I was referred here from a friend and I would definitely tell my friends zag motors has excellent cars. I thank Iker for all the help! tell my friends zag motors has excellent cars. I thank Iker for all the help! More

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