1 Review
Write a Review1 Review of Adonis Birch-Franklin
January 09, 2024
Buyer beware! Where do I start smh. The car I bought is great ‘21 Sant Fe Hybrid's but I’ve had maybe the worst service I ever. I bought this car with 5 years 60k Where do I start smh. The car I bought is great ‘21 Sant Fe Hybrid's but I’ve had maybe the worst service I ever. I bought this car with 5 years 60k miles free oil change and at 38k they have been denying this service and it’s in my Hyundai Protection Plan and made me pay. The manager found the mistake and promised to pay me back in Oct. 23 and I haven’t received the check yet. I go to get another free oil change and get my money back from the last one and after arguing with the first person the new manager comes out and says they don’t honor the previous owner Beaslys contract that they are Steele Hyundai now. I told them it’s still Hyundai’s Protection plan. They still denied it. I called Hyundai Protection plan and they said that Steele has claimed these before for my vehicle and doesn’t understand why they are denying it. It’s accepted in any hyundai nationwide. I want my $$ back! Do not buy from there or get service. They don’t have any knowledge of their business. They even almost ruined my car by not screwing in the oil filter in tightly and all the oil spilled out causing me to get towed. What a nightmare. More