Adilen Rivero

Wonderful I have been a Lexus member since 2016 at west Kendall and have always received excellent customer service from sales to service . The Lexus of west Ke I have been a Lexus member since 2016 at west Kendall and have always received excellent customer service from sales to service . The Lexus of west Kendall experience and service is an overall 5 star rating. More

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Excelente atención Desde que llegamos nos atendieron bien, entendieron mis necesidades en cuanto a precio, tiempo de pago, lo que quería en un auto en cuanto a color , c Desde que llegamos nos atendieron bien, entendieron mis necesidades en cuanto a precio, tiempo de pago, lo que quería en un auto en cuanto a color , comodidad, tecnología, entre otros. More

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Happy with my New Lexus Everyone was helpful and patient including Adi my sales associate , sales manager , and finance department. Beautiful facility and great experience. W Everyone was helpful and patient including Adi my sales associate , sales manager , and finance department. Beautiful facility and great experience. Will return for next Lexus in 3 years More

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Great I have no words to express how great Adilen Rivero was. She was extremely professional and made the process a smooth one. Leasing a car is not fun and I have no words to express how great Adilen Rivero was. She was extremely professional and made the process a smooth one. Leasing a car is not fun and I can honestly say my husband and I felt calm and relaxed. We will forever recommend her More

by GIRONA_SUSY Verified Customer Verified Customer

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Amazing experience !!! he staff we work with was very professional and friendly!!! I’m loving my car now !!! Thank you for your special services!!!I highly recommend this pl he staff we work with was very professional and friendly!!! I’m loving my car now !!! Thank you for your special services!!!I highly recommend this place!!! More

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Car shopping We visited the dealer in search for answers, wondering if it was the right time to get out of our current lease. Unfortanely the deal I was looking We visited the dealer in search for answers, wondering if it was the right time to get out of our current lease. Unfortanely the deal I was looking for was not possible, but we will definitely come back to work with Adi Rivero because she was very professional and made us feel comfortable. I also want to thank Jordan the manager for his efforts . More

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The overall experience exceeded our expectations. The sales team went above and beyond and exceeded our expectations in customer service. We highly recommend this Lexus dealership to others looking fo The sales team went above and beyond and exceeded our expectations in customer service. We highly recommend this Lexus dealership to others looking for a vehicle. More

by Yolanda@7 Verified Customer Verified Customer

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Efficient service! My husband and I were able to test drive the cars we really liked, negotiate and close a deal all in a few hours, which felt like record time. The gen My husband and I were able to test drive the cars we really liked, negotiate and close a deal all in a few hours, which felt like record time. The general manager, finance director and product specialist each gave us great service and paid attention to the goals we were trying to accomplish. We are looking forward to our relationship with Lexus of West Kendall. More

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Outstanding Service I had an outstanding service from my salesperson Adi; she was willing to help me in a car I was looking for. We test three different types of car and I had an outstanding service from my salesperson Adi; she was willing to help me in a car I was looking for. We test three different types of car and she gave me her opinion about all three in which I finalised with the one I liked. Also, Luis, the financial manager, gave me the best deal for financing. He took his time and patience to offer the best financing. Really friendly and good people. I recommend this place for your next purchase. More

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Excellent Experience We had such an amazing experience, Orestes, the finance director was exceptional. Great customer service and efficacy. Adi Rivero was our sales rep. S We had such an amazing experience, Orestes, the finance director was exceptional. Great customer service and efficacy. Adi Rivero was our sales rep. She was thorough, kind, and made our experience so easy. It was the fastest service we’ve ever experienced in any dealership. Tony Martinez was also exceptional . We spent less than an hour in finance. I Just a few hours in and out with our dream car. Smooth in every way. Eric tenbrink More

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