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Adan Ramos
Adan Ramos at Nissan Of Redlands
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Adan Ramos

Service Advisor

Nissan Of Redlands

1665 Industrial Park Ave
Redlands, CA 92374

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Adan Ramos

November 04, 2024

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Employee Rating

Great staff! They were able to attend to me even if I was running late More

by MMARQUEZ9122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter, Helena Hurtado, Dennis Salvellano

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Nov 08, 2024

Nissan Of Redlands responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

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Employee Rating

wait more that 2 hours for a oil change and rotation my appointment was at 7 am and I left after 9 More

by fantomas88_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 01, 2024

Nissan Of Redlands responded

Fantomas88_2000, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

October 29, 2024

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Employee Rating

They would not honor my platinum card that gives me free car washes for the life of the car because there are no longer Metro, which really sucks they’re still Nissan More

by kaficayce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JORGE BARRERA

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Nov 01, 2024

Nissan Of Redlands responded

Kaficayce, we strive for 100% satisfaction, and we regret to find out that this was not the case. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (909) 793-3377 so we can work towards a resolution. We look forward to hearing from you.

October 25, 2024

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Employee Rating

Adan’s customer service was superb. He was extremely helpful to me as he effectively communicated all my car service needs and making sure I had a rental car in the mean time. More

by SARAMONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Nissan Of Redlands responded

Hi Saramonet, thank you so much for your positive comments about Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

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Employee Rating

Took about 2 hours for a tire rotation. Additionally, they took the new sticker off that stated my next service and put a mileage that is less than my current mileage as my next service. More

by MAUIJS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 25, 2024

Nissan Of Redlands responded

Mauijs14, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

October 24, 2024

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Employee Rating

Liked how long it took to complete the job. It took a shorter time then quoted. More

by PAMELA.BROWN.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Nissan Of Redlands responded

Hi Pamela.brown.morgan, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

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Employee Rating

Excellent service and professional. Set realistic expectations and kept me up to date with the status of my repair. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Nissan Of Redlands responded

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2024

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Employee Rating

Very pleasant experience. Explains everything about the process and price. Little expensive than any auto repair shops More

by cham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter, Helena Hurtado, Dennis Salvellano

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Oct 17, 2024

Nissan Of Redlands responded

Cham, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2024

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Employee Rating

Love the Service Dept techs. Very helpful, patient and professional. Adan, Jahan and Chris are rock solid. Thank you guys. More

by CANDTBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter , Chris Conception

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Oct 17, 2024

Nissan Of Redlands responded

Hi Candtbennett, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

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Employee Rating

Chris is always delivers. He knows his business and is very practical. He is able to triage the urgency of issues that must be addressed He has kind and professional demea More

by RENE_OBISPOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter , Chris

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Oct 17, 2024

Nissan Of Redlands responded

Rene_obispomd, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Redlands!

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