Adam Tollers
Adam Tollers at Freeport Ford
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Adam Tollers

Operating Partner

Freeport Ford

555 W Meadows Dr
Freeport, IL 61032

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10 Reviews
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10 Reviews

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10 Reviews of Adam Tollers

March 14, 2016

Dealership Rating
Employee Rating

Fairway Ford Lincoln Staff The entire staff at Fairway Ford, especially Frenchy Rochon, was very helpful in the selection of our new Lincoln MKX. I would highly recommend this d More

by newlincolnowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Story, Frenchy Rochon

December 01, 2015

Dealership Rating

CAVEAT EMPTOR: Let the buyer beware. Bottom line: I'm out almost $18,000, have no title, and a vehicle that has been deemed not "road safe." During my dealing with Fairway Ford,they've a More

by Will Fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 02, 2015

Freeport Ford responded

Thank you Will for your feedback and I am sorry for all of your life troubles since your flood. I appreciate the opportunity you gave us to help with your vehicle problem. Our Ford Certified technician had the opportunity to speak with your mechanic and found that their concerns were not valid. We believe that the real problem was that your mechanic was not use to seeing a vehicle from northern Illinois and perceived that frame surface rust meant that the complete vehicle was no good. This vehicle is a 2006 Suburban with around 30,000 miles on it, but it is from Illinois and has been on the road for ten years. Our mechanics here inspected the vehicle and the vehicle is in safe mechanical condition, as well as incredible cosmetic condition. The local Chevy store inspected the vehicle it her in Illinois and had the same mechanical and cosmetic opinion of the vehicle as well. We represented the vehicle exactly as we perceived it to be. This vehicle has considerably less underbody rust on it that nay other 2006 vehicle we have seen in this area. I did offer some financial support if the vehicle did actually have something wrong with it, but after our mechanics talked to the mechanics in South Carolina we could not determine something actually wrong with the vehicle except some surface rust underneath the vehicle. I welcome any phone calls or questions from anyone with this matter.

August 31, 2015

Dealership Rating

Managers Were The Best The sales person we dealt with in the past was off so Adam and Phil helped my wife and I with the purchase of our new Lincoln Excursion. We were very More

by Doug004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fairway Ford, Phillip Vittorio , Jim the finance guy

June 25, 2015

Dealership Rating

Thanks John Just purchased a 2015 Ford Escape. This is my first Ford purchase since I bought a 1967 Mustang in 1968. All employees were extremely courteous and More

by lblackbourn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 04, 2015

Dealership Rating

Very Professional Lee Bracy did a fantastic job fielding my questions and seeking the correct answers with documentation to back it up on issues he was not clear on rat More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Bracy

April 18, 2014

Dealership Rating

New Truck buying experience I have purchased many vehicles in my 69 years and have never walked away feeling better about the experience. The folks at Fairway Ford treated my wif More

by tinman1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Bonsky

February 27, 2014

Dealership Rating

1000% Hassle Free, value-loaded and customer-focused service....these guys put the "A" in Amazing! Thank you for inventing a new expectation on what a car eealer should be. More

by Scampbell1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Story, Ryan Garrett

May 03, 2013

Dealership Rating

Typical car dealership! they tell you how they are the small town dealership with customer service after the sale etc.. Then you buy a car which breaks down a week later and then you see the true side! No More

by bryan268
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 06, 2013

Freeport Ford responded

This is not a true review. You had the opportunity to purchase a warranty when you bought the car and you were told that we would not be responsible for the vehicle. The reason why you came to our store is because it was the best price on the internet. We were not aware of your problem for a month after you bought the vehicle and the vehicle was in good working order when you purchased it. The vehicle you purchased was a nine year old Volkswagen and does not qualify for warranty from the factory and there is no reason I know of why a dealer should be responsible for if a vehicle breaks once purchased. I had also informed the sales person that I would cover a $100 of the repair and that was not to your satisfaction. We were at no time rude to you and follow through with all of our commitment's that you were told when you purchased the vehicle. I don't agree with your un informative slander online as we did nothing wrong in this situation.

April 02, 2013

Dealership Rating

This is a great dealership and they really work with you to get what you want. Love, Love, Love Chuck, he's a great salesman!! More

by rydvta3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Robinson

February 18, 2012

Dealership Rating

We brought a Escape first from Charley and then decided to trade off truck with Ford. We had a good experience the first time and the second time was great also. More

by Vicki and Gary Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charley Bieber\Adam Tollers

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