Adam Summerfelt
Adam Summerfelt at BMW of Salem

Adam Summerfelt

Parts Manager

BMW of Salem

1151 Van Ness Ave NE
Salem, OR 97301

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14 Reviews
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14 Reviews

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14 Reviews of Adam Summerfelt

August 08, 2023

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Employee Rating

As a dealership in BMW in Salem is service oriented he creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winer

Aug 09, 2023

BMW of Salem responded

Thank you for taking the time to share your story, Mike! We couldn't be more pleased to read that it is because of the level of care our team has provided that you chose to make your next BMW purchase right here at BMW of Salem. Working with you is a pleasure and we look forward to many more opportunities to do so down the road.

June 14, 2023

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Employee Rating

I always appreciate the cleanliness of dealership, knowledge of staff and the friendliness of staff. More

by dmzimick5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe

Jun 15, 2023

BMW of Salem responded

We appreciate you as well! Thank you for bringing your needs to our team at BMW of Salem. Providing you with friendly and knowledgeable service was our pleasure. We hope to work with you again soon.

January 09, 2023

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Employee Rating

Welcoming, directed me to my helper, polite and engaging. Kept me informed of what was expected and also very clean. Had refreshments while I waited. Great visit! More

by serjr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Glaze, John Reynolds, Isay Suarez, Nick Brye, Collin Kellner , Danielle Goldman, Kenny Klink, Matt Lofton, Jose Sanchez

Jan 10, 2023

BMW of Salem responded

Hello, thank you for bringing your vehicle to our team at BMW of Salem. We are happy to know our waiting area proved to be convenient and comfortable during your wait, and that your visit went great. In the future, we hope to have the opportunity to assist with any needs that may arise.

October 07, 2022

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Employee Rating

Have had BMWs serviced from Oregon to Texas. This is by far the most helpful and friendly location we have ever used. They truly cared about our service problems and were committed to resolvin More

by wktaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Taylor , Joseph Delgado 5 stars, Chase Petersen 5 stars +

Oct 10, 2022

BMW of Salem responded

Thank you for this kind feedback. Out of all your BMW experiences, we are proud to know our team has offered the best service. We look forward to continuing to have you as a loyal customer here at BMW of Salem.

September 07, 2022

Dealership Rating
Employee Rating

Best service in town friendly people to work with and really nice place to be Great customer service More

by ayalameno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Selby, Sean Ostler, Ryan Rush , Kenny Klink

Sep 09, 2022

BMW of Salem responded

Thank you for this recommendation, Ayala! We truly appreciate your kind comment and look forward to having you back at BMW of Salem down the road.

August 19, 2022

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Employee Rating

Service is the most important factor for me. I drive from Seattle passing other BMW dealerships just to have my car serviced by you. You've given me great attention with an ability to get me inl More

by Don
Recommend Dealer
Yes

Other Employees Tagged: Chase Peterson. He lets me deal with him directly which is a huge plus for me.

Aug 23, 2022

BMW of Salem responded

Hi Don, thank you for your loyalty to our team here at BMW of Salem. We agree service is of upmost importance and are pleased to know you trust us to provide that for you. Have a great week!

Aug 23, 2022

BMW of Salem responded

Hi Don, thank you for your loyalty to our team here at BMW of Salem. We agree service is of upmost importance and are pleased to know you trust us to provide that for you. Have a great week!

Aug 23, 2022

BMW of Salem responded

Hi Don, thank you for your loyalty to our team here at BMW of Salem. We agree service is of upmost importance and are pleased to know you trust us to provide that for you. Have a great week!

Aug 23, 2022

BMW of Salem responded

Hi Don, thank you for your loyalty to our team here at BMW of Salem. We agree service is of upmost importance and are pleased to know you trust us to provide that for you. Have a great week!

Aug 23, 2022

BMW of Salem responded

Hi Don, thank you for your loyalty to our team here at BMW of Salem. We agree service is of upmost importance and are pleased to know you trust us to provide that for you. Have a great week!

August 09, 2022

Dealership Rating
Employee Rating

Wonderful place with amazing customer service. They got my car in and it was done in a very reasonable time, Aaron knew what to do and helped out a ton, definitely going back soon More

by Spencerdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

BMW of Salem responded

Hi Spencer, thank you for bringing your vehicle to BMW of Salem for service. I'm pleased to know Aaron provided you with excellent care. We look forward to working with you again int he future.

July 29, 2022

Dealership Rating
Employee Rating

I always have a great experience at BMW of SALEM Joe and his crew are excellent More

by ayalameno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winer, Isay Suarez , Kenny Klink, Joe Gomez

Jul 31, 2022

BMW of Salem responded

Ayalameno, thank you for taking the time to share your five-star review, it means a lot. Our job at BMW of Salem is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

May 24, 2022

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Employee Rating

Great service advisor and technician, repair done on time and having a loaner was a great help. More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Glaze

May 26, 2022

BMW of Salem responded

Hello DM, Thank you very much for trusting us with your car's care. We want our guests to enjoy timely, first-class service whenever they visit and it's nice to hear we met that commitment. Travel safe and please let us know whenever we can be of assistance again at BMW of Salem.

May 13, 2022

Dealership Rating
Employee Rating

Joe in Service was absolutely fantastic to work with, he was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. More

by ayalameno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

BMW of Salem responded

Thank you for the great review! We will be sure to share this feedback with Joe, Kenny, and Shawn. We truly appreciate you taking the time to share your experience with us!

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