Dealership Experience
11 yrs, 8 mos
Languages Spoken
English
107 Reviews
Write a Review107 Reviews of Adam Smith
November 02, 2025
We always wanted our first car to be Subaru and we were at the right place, Steve did an amazing job in helping us get the right numbers we wanted. And as first time car buyers we were nervous, Steve made at the right place, Steve did an amazing job in helping us get the right numbers we wanted. And as first time car buyers we were nervous, Steve made sure we were happy with what he offered and he is very accommodating and friendly. We are happy with our purchase and Dean Team :) More
Other Employees Tagged: Sam Goevert, Steve Hirsch
October 31, 2025
From the first phone call I made to the actual sale I was impressed. The professional attitude of my salesman. He moved me to come in and discuss a possible sale. Shawn took the time to go out in the rain a impressed. The professional attitude of my salesman. He moved me to come in and discuss a possible sale. Shawn took the time to go out in the rain and take a video of the car I was interested in and send it to me. Shawn's friendliness convinced me. More
Other Employees Tagged: Sam Goevert, Shawn Nethercott
October 19, 2025
While I was nervous about buying a new car, I had a lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant expe lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant experience with Adam. More
Other Employees Tagged: Duke Iwata, Shawn Nethercott, Arthur Johnson, Luci Whanger, Tony Poston
October 01, 2025
We've never had a Subaru before, and this visit to Dean Team was a great first experience. Shawn was very informative and patient with us while we explored options in and out of this dealership, sent us v Team was a great first experience. Shawn was very informative and patient with us while we explored options in and out of this dealership, sent us videos of other car color combos he had on the lot when we couldn't come up on a week night, and helped finalize everything smoothly on the day or purchase. Working with Ike in finance was a breeze and Adam was very personable as well, helping give us more comfort and assurance that we were starting a relationship with a reputable dealership. More
Other Employees Tagged: Ike Dean, Shawn Nethercott
September 30, 2025
Perfect experience buying a car. Able to discuss and agree to terms over the phone instead of wasting your time like other dealerships do. Adam was fantastic to deal with on price Able to discuss and agree to terms over the phone instead of wasting your time like other dealerships do. Adam was fantastic to deal with on price and Arthur was on-point with communication through the whole process. Experience was straight-forward, quick, helpful, and great in every way. They even went above and beyond to get me a loaner until my car arrived since my existing vehicle was a total loss from an accident. Process at Dean Team is light-years ahead of other places. Would be more than happy to work with this team for future car purchases. More
Other Employees Tagged: Arthur Johnson
September 23, 2025
We had mixed feelings about our experience. Before we got into the vehicle, we were specifically told how clean it was. When we got in, it was not clean—not gross by any means, but there was tr Before we got into the vehicle, we were specifically told how clean it was. When we got in, it was not clean—not gross by any means, but there was trash and leaves/debris throughout the vehicle. When we came back, we were told that the vehicle we were trading in had begun smoking whenever they took it for a drive. This was incredibly surprising to us, as this was not something we had experienced before. We were definitely trading the car in for a reason, but had never experienced that issue or anything similar. The way the message was delivered implied that we were maybe trying to hide or be dishonest about the cars condition, which was not at all the case. Eventually, we all came to the conclusion that the vehicle was being driven with the parking brake on, which was engaged by Dean Team staff, not us. We were told that the experience did not impact the quote we were given for the trade in, but the experience was disheartening. When we came back, we were immediately prompted to begin filling out paperwork without being asked if we wanted to continue with the process. No one was rude or pushy, but we were not explicitly given the opportunity to openly communicate with or ask questions of the salesman regarding the vehicle. We were also told several times that the vehicle would be filled up with gas prior to our leaving. This was not really something that we expected and were pleasantly surprised by the promise. However, when we got in the van to leave, the gas tank was less than 1/4 full. Additionally, our down payment was not collected prior to departure. We did not realize this until we were already at home. Not a huge deal, but also doesn’t instill a lot of confidence in the dealership as a whole. All of these things together make our experience less than ideal, though we were happy with the price point and the overall kindness of the staff we encountered. More
Other Employees Tagged: Sam Goevert, Arthur Johnson
September 07, 2025
Steve Hirsch at dean subaru was great to work with on my trade in of a 2019 crosstrek with the subsequent purchase of a 2025 forester - no pressure - easy to Talk with and knowledgeable of product trade in of a 2019 crosstrek with the subsequent purchase of a 2025 forester - no pressure - easy to Talk with and knowledgeable of product More
Other Employees Tagged: Steve Hirsch
May 23, 2020
I walked in the first day just to look at cars, and Adam was incredibly helpful In pointing me in the right direction. The dealership did not have the color of vehicle I wanted on the lot, so Adam got the o was incredibly helpful In pointing me in the right direction. The dealership did not have the color of vehicle I wanted on the lot, so Adam got the one I wanted from a different location. I’m elated with my purchase. Couldn’t have asked for a better experience at a dealership. More
Other Employees Tagged: Michael "Hershey" Harmon
May 15, 2020
Drew Scheetz, Adam Smith, Jason Moore were all great!! Purchased my second Subaru Crosstrek. This car is amazing! The dealership could not have been more help. I will continue to purchase my cars from t Purchased my second Subaru Crosstrek. This car is amazing! The dealership could not have been more help. I will continue to purchase my cars from them. Thanks guys!! More
Other Employees Tagged: Drew Scheetz , Jason Moore
May 05, 2020
Great experience purchasing a car My sales representative was very knowledgeable and courteous. He explained all the available options and helped me decide which ones were best for me My sales representative was very knowledgeable and courteous. He explained all the available options and helped me decide which ones were best for me. The dealership offered a follow-up visit with service so all the car features could be explained in detail. More

