I'm your guy when it comes to Amazing Customer Service! I can assist in all areas of product review and New and Pre-Owned vehicle Purchases. My goal is to treat my customers with respect and honesty. I believe in providing the best possible service even after the sale.
Read moreDealership Experience
11 yrs, 4 mos
Specialties & Trainings
Ford Certified Sales Consultant
100 Reviews
Write a Review100 Reviews of Adam Russell
November 16, 2024
Go shop and buy from Bill Utter Ford ! 5 Star NRH Ford will forget about you when you leave the lot Grand Prairie Ford will forget your sitting and waiting to buy a car ! I xxxx you not ! 5 Star NRH Ford will forget about you when you leave the lot Grand Prairie Ford will forget your sitting and waiting to buy a car ! I xxxx you not ! Don’t waste time going anywhere else ! Bill Utter Ford is the only dealership you need More
December 28, 2021
very professional and made the transaction easy took time to go over all the details of the deal to go over all the details of the deal More
Other Employees Tagged: Ken Schmitz , Bill Cooper, Mike Lewis
December 13, 2021
Horrible wait time after an appointment made. Job not completely done. This was my worst experience for an oil change in 35 years. I expect better than what I got. Your service is usually great. Not t completely done. This was my worst experience for an oil change in 35 years. I expect better than what I got. Your service is usually great. Not this time, will have to think long and hard before I return. Sad, you advisors need to do a better job of communicating and scheduling. More
Other Employees Tagged: Kevin Krattiger, Jim Nelson
December 01, 2021
I can always rely on my Service Advisor, Danny Morris, to take good care of me and my vehicles. take good care of me and my vehicles. More
Other Employees Tagged: Danny Morris, Greg Hall
August 13, 2021
Love the truck, sales rep Adam Russell was excellent. He answered all my questions and was straight forward, no bs. Process was quick and painless. answered all my questions and was straight forward, no bs. Process was quick and painless. More
Other Employees Tagged: Bill Cooper, Mike Lewis
July 16, 2021
Outstanding customer service all across the board. Always have a great experience thus far at Bill Utter Ford. Will continue to use Bill Utter Ford. Thanks guys!!! :) have a great experience thus far at Bill Utter Ford. Will continue to use Bill Utter Ford. Thanks guys!!! :) More
Other Employees Tagged: Ken Schmitz, Phil Tysinger , Mike Lewis
July 12, 2021
This was the smoothest, fastest and most transparent buying process I have ever had when purchasing a vehicle. Thanks to Adam for an outstanding experience! buying process I have ever had when purchasing a vehicle. Thanks to Adam for an outstanding experience! More
Other Employees Tagged: Ken Schmitz
July 05, 2021
Everyone was wonderful and professional. Adam, Claire and Eddie were so great and made our purchase of the Ranger 2021 a pleasant experience. Will recommend to our friends and family. Eddie were so great and made our purchase of the Ranger 2021 a pleasant experience. Will recommend to our friends and family. More
Other Employees Tagged: Eddie Church, Claire Jimenez , Eddie Sanchez-Finance, others behind the scene that we didn’t meet but detailed, etc. Great team.