Adam Romeo
Adam Romeo at Audi West Palm Beach

Adam Romeo

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

5.0
41 Reviews
5.0

41 Reviews

Write a Review

41 Reviews of Adam Romeo

September 20, 2024

Dealership Rating
Employee Rating

Adam and his team made for a smooth and easy experience with getting my Audi serviced. I appreciated the reminders that I needed service and the assistance in making the appointment. More

by mf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Audi West Palm Beach responded

Thank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

March 02, 2024

Dealership Rating
Employee Rating

Good experience, quick and well informed. Attentive to my wishes. Good liaison between Service Department and Sales. Too much paperwork, though, and much of that paperwork unclear as to what More

by pabelmont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Childs

Mar 04, 2024

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care!

Mar 04, 2024

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care!

January 25, 2024

Dealership Rating
Employee Rating

I appreciate the stream lined process of dropping off and picking up my vehicle. I also thought the video Inspection provided was a useful touch. More

by janetsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Audi West Palm Beach responded

Thank you so much for your positive review! We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 05, 2024

Dealership Rating
Employee Rating

Took excellent care of me even sent a technician outside to go over all the technology in the car so that now I understand how to use everything very satisfied. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephan Bonny, Ryan Fresquez

Jan 15, 2024

Audi West Palm Beach responded

Ed, thank you for this great review and for choosing Audi West Palm Beach!

December 29, 2023

Dealership Rating
Employee Rating

Exceptional service always rovides an Audi loaner. Easy to make an appointment and car returned cleaner then I brought it in. High tech service review with video wraps up your device prior to pickup More

by DR VIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Pichardo

Jan 02, 2024

Audi West Palm Beach responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Audi West Palm Beach! We can't wait to see you again, have a great day.

August 04, 2023

Dealership Rating
Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 29, 2023

Dealership Rating
Employee Rating

Very attentive, excellent service representative, Adam Romeo, clean and professional environment. I come from Boca Raton because this is an excellent service department. More

by mjgreen7
Service Price Transparency
Recommend Dealer
Yes
Jul 12, 2023

Audi West Palm Beach responded

Thank you for the great review. Your business and your feedback are greatly appreciated.

June 28, 2023

Dealership Rating
Employee Rating

Adam Romeo is a top quality professional with customer care as a foremost priority. I have complete confidence with his oversight of my Q8 service and safety requirements. I appreciate Adam Romeo and hi More

by Carusojv
Service Price Transparency
Recommend Dealer
Yes
Jul 12, 2023

Audi West Palm Beach responded

Thank you for choosing Audi West Palm Beach. Your feedback and rating mean a lot to us. We're so glad Adam provided you with a great experience, and we hope to see you again!

March 04, 2023

Dealership Rating
Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

December 04, 2022

Dealership Rating
Employee Rating

This is hands down the best service center around. I own many different vehicles and I wish I could bring them all here to Audi. Adam is the nicest service guy always honest, I wish there were more Ad More

by amberbennett10106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Audi West Palm Beach responded

Thank you for choosing Audi West Pam Beach. We really appreciate this great review of your recent visit to our service department. We look forward to seeing you again!

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