Adam Retzlaff

When there was a miscommunication on appointment date, the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. More

Report | Print

Always available to enlighten me about my Rogue. Immediate attention. Inquire if there any thing else thy mean do. . Invite me for refreshments while waiting for my car. Immediate attention. Inquire if there any thing else thy mean do. . Invite me for refreshments while waiting for my car. More

Report | Print

Fast, efficient oil change and tire rotation while I waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! More

Report | Print

The dealership is always on time, friendly, and helpful. I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! More

Report | Print

Very caring and very helpful and great service. I highly recommend the Russ Darrow Nissan in West Bend Wisconsin. Service representative was very caring and helpful. Thanks. recommend the Russ Darrow Nissan in West Bend Wisconsin. Service representative was very caring and helpful. Thanks. More

Report | Print

Came in for a oil change and walk out with fresh wash car. Love their service. Was worth the drive from Milwaukee will be back. car. Love their service. Was worth the drive from Milwaukee will be back. More

Report | Print

I was able to go in for oil change without an appointment and was treated like a long time customer went above and beyond my expectations and was treated like a long time customer went above and beyond my expectations More

Report | Print

The service department got me right in and completed the job quickly. They have always treated me right and I highly recommend them to anyone job quickly. They have always treated me right and I highly recommend them to anyone More

Report | Print

It’s a great dealership Always been very good to work with. Excellent service they have been always very accommodating for us as we come from out of town with. Excellent service they have been always very accommodating for us as we come from out of town More

Report | Print

It seems like the service dept at West Bend looks for reasons to not do warranty work. I have an issue with a muffler and the mechanic said it was damaged in an accident. I don't see any physical damag reasons to not do warranty work. I have an issue with a muffler and the mechanic said it was damaged in an accident. I don't see any physical damage to the muffler. More

Report | Print