Adam Poulos

To Whom It May Concern, I would like to express my appreciation for Adam Poulos. He has been exceptionally helpful, understanding, and reliable, promptly returning my phone calls on the same business appreciation for Adam Poulos. He has been exceptionally helpful, understanding, and reliable, promptly returning my phone calls on the same business day. Whenever I bring my car in for servicing, he always greets me with a smile. However, the issue with my Lexus ES 350 has not yet been resolved. I have been experiencing problems with the navigation system (GPS), which has been rebooting and looping while I’m driving. This situation has rendered my GPS, radio, and mobile phone ineffective on the road. Additionally, the radio and phone connectivity frequently break up, making it quite frustrating to drive and communicate through the car's speakerphone. This issue has persisted since May 2023, when I first reported the problem. Thank you for your attention to this matter. Carl Gianguzzo More

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Jeff is service is amazing. Give that man a bonus. Or at least a cake! Give that man a bonus. Or at least a cake! More

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Adam Poulos was exceptionally cautious and informative. You need more like him.The waiting area was very clean. You need more like him.The waiting area was very clean. More

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Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron dealership to pick up my car and then came to pick me up at my house so I could pick up my car from Metro Lexus! Everyone at the dealership was extremely pleasant! More

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The service staff at Metro Lexus was ready for me when I arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of th arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of the quality of the service. More

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The service staff was responsive and informed. My car was repaired, washed and delivered in a timely manner. My car was repaired, washed and delivered in a timely manner. More

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I had an exceptional experience working with Abed at Metro Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. Abed Metro Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. Abed took the time to understand my needs, answered all my questions, and made the entire car-buying process seamless and stress-free. His attention to detail and personalized approach set him apart from any other sales experience I’ve had. If you’re looking for a Lexus and want someone who truly cares about your satisfaction, I highly recommend Abed. Thank you for going above and beyond—I absolutely love my new Lexus! More

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This trip in was quick,efficient,and friendly. What more could you ask for. The communication from Adam in service was great. What more could you ask for. The communication from Adam in service was great. More

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Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. I have been a client of hers for many years as well as Metro Lexus. They are first class. More

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