Adam Pollard

I made my appointment online (super easy! ). Showed up at service department on time, Jeep was immediately taken to service area, we were directed to the waiting area. Coffee, water and snacks ). Showed up at service department on time, Jeep was immediately taken to service area, we were directed to the waiting area. Coffee, water and snacks were available. After a short wait (oil change and tire rotation) we were ready to go. The service manager was excellent! Professional and polite- definitely pleased with my experience with this service department. More

by cdgl324 Verified Customer Verified Customer

Report | Print

Great service always keep me updated with the progress of repairs on my truck and have always done a great job at repairing anything that needs replacing repairs on my truck and have always done a great job at repairing anything that needs replacing More

by billyhall68 Verified Customer Verified Customer

Report | Print

Typical response “we can’t replicate issue”. I gave them info on issue because it happened one year ago and was repaired and even gave them info on dealer and persons I worked with prior. No d I gave them info on issue because it happened one year ago and was repaired and even gave them info on dealer and persons I worked with prior. No discussion, just a text saying car is ready and we couldn’t replicate issue. Manager called and was kind but couldn’t offer any solution except to get to bottom of it. No apology, no offer to come back in. More

by jerryhair75 Verified Customer Verified Customer

Report | Print

Fixest first time! Very happen with this dealer. Will be back if I'm in the area Very happen with this dealer. Will be back if I'm in the area More

by chekman Verified Customer Verified Customer

Report | Print

This is the best Jeep service dept on the coast! If you're looking to get regular service or warranty work on your Jeep, this is the best place to go! If you're looking to get regular service or warranty work on your Jeep, this is the best place to go! More

by tonyguyot Verified Customer Verified Customer

Report | Print

Service department can't service what they sell. Had van 3 years. Multiple transmission work, 2 replacement traanys and dozens of trips to the service department. Shifting issues still not resolved Had van 3 years. Multiple transmission work, 2 replacement traanys and dozens of trips to the service department. Shifting issues still not resolved More

by JDILL2629 Verified Customer Verified Customer

Report | Print

Mandal Chrysler Dodge Jeep ram has always taken care of me and my service needs. me and my service needs. More

by bbaisden10289 Verified Customer Verified Customer

Report | Print

Had recent problems with air suspension on my 2019 Ram. The entire team in the service department was TOP NOTCH!!!! They explained step by step what they were going to do to find the problem. I took pic The entire team in the service department was TOP NOTCH!!!! They explained step by step what they were going to do to find the problem. I took pictures of the error codes I was getting on my dashboard, and the service department understood the issues at hand. They did a complete calibration of the air suspension system and made sure all pieces and parts were working as they should. We agreed for them to keep the truck over night a few different nights to makes sure the problem did not return. All steps were explained to me in detail with NO surprise items added to the bill. Now with the truck back in my hands, it has been working perfect as it should, so the calibration service did the trick. I will always take my truck to Mandal CDJR, this is a fantastic dealership who I trust completely to maintain and fix my truck. I purchased my truck from this dealership, and based on the phenomenal service I always get, this dealership will continue to maintain my current truck, and will get future vehicle purchases in the future. I TRUST Mandal CDJR, they are now my go to place of business for all my automotive needs. More

Report | Print

My car ran out of gas. $4200.00 later the car still couldn’t run. I had it towed to a different facility for servicing. Done with Chrysler. $4200.00 later the car still couldn’t run. I had it towed to a different facility for servicing. Done with Chrysler. More

by aaragga Verified Customer Verified Customer

Report | Print

Great job keeping you informed on the progress of work being done. Very good staff that works with you. being done. Very good staff that works with you. More

by karcana Verified Customer Verified Customer

Report | Print