Adam Payne

Today was a fine day. Excellent experience. This is my dealership since 2015. Pleasant, kind, friendly and patient every single time. They are just the best to deal with o Excellent experience. This is my dealership since 2015. Pleasant, kind, friendly and patient every single time. They are just the best to deal with or to get service from for my Honda. I appreciate all they do each time. Thank you Valley Honda. Everyone I contacted this past deal gets 5 star excellent! More

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Friendly & Knowledgeable Car buying is not always a fun experience, there are many different choices and many different hoops to jump through in order to purchase vehicles. Kn Car buying is not always a fun experience, there are many different choices and many different hoops to jump through in order to purchase vehicles. Knowing what you want can definitely help the process, unfortunately both my husband and I were still undecided on exactly what we wanted, but having work in the car business myself and experienced what other dealership practices were-we decided not to drive any further down the road and stick with Valley. We have our VW serviced at Valley VW and are always treated with respect, while there have been some mistakes they have always been corrected without much fuss-when we have vehicle problems I am confident in their ability to diagnose and solve the issue without being yanked around. I first contacted Amanda a while back and briefly spoke about getting a new vehicle, my daily driver is higher up in miles and sometimes has issues so my husband and I decided there was warrant for a third vehicle. I went in and test drove three different vehicles including some Subaru's and ultimately decided to purchase a VW touareg that was my loaner vehicle for service. The experience was wonderful and knowing how dealership's function I can definitely say that while Valley still needs to make a profit (as every business does) if you are honest and up front about what you want and what you are willing to pay they will work with your budget and needs to find a car you will love driving. The finance department was wonderful as well, and while we did not finance through them but through our bank, the overall length of time I was signing papers was very small and the interaction with Adam was pleasant. I commend the team that helped myself and my husband find our new vehicle, and appreciate that not everyone in the industry is as pushy or as dishonest as some dealers in the area are. I look forward to coming to valley for both my service and my car buying needs in the future! More

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Genuinely Remarkable Service and Value After much research and effort in looking for just the right vehicle for my family, I discovered Valley Volkswagen. Please keep in mind that the deal After much research and effort in looking for just the right vehicle for my family, I discovered Valley Volkswagen. Please keep in mind that the dealership is located over 3.5 hours away. What I discovered in the quality and attentiveness of the service made this distance worth overcoming. The ultimate value offered for my trade and the cost for the new vehicle made it a truly win-win situation. The Valley team included Adam, Mark, Jake and Brandy. To a person, they were professional and genuinely transparent in their serving me and my family is helping this deal come together. SO...don't let distance become a barrier to you. They will do whatever they can to serve you and work to make the buying experience be one that leaves you feeling grateful and appreciated. It was a truly excellent experience. In spite of the travel distance from us, they will be our first "go to" for our next auto purchase. More

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Outstanding service We received an outstanding service experience. Excellent work, quick service and fairly priced. We were very pleased. Also, the service manager, Josh, We received an outstanding service experience. Excellent work, quick service and fairly priced. We were very pleased. Also, the service manager, Josh, was very friendly and helpful. More

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Excellent Experience I've dealt with Valley Honda for many years. They are fair efficient and most of all a group of folks that deal with the highest integrity. Plan on I've dealt with Valley Honda for many years. They are fair efficient and most of all a group of folks that deal with the highest integrity. Plan on being pleasantly surprised with their honesty and fairness. Highly recommended for all your automobile purchases, whether new or used. More

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Phillip Argento The sales rep Phillip Argento was kind, informative and willing to accomadate us in every way. The whole atmosphere of the showroom is friendly,frene The sales rep Phillip Argento was kind, informative and willing to accomadate us in every way. The whole atmosphere of the showroom is friendly,frenetic and helpful. All staff are willing to help you have a great experience in the stressful experience of purchasing a vehicle. We have a high regard for the Valley Honda staff. Great product, wonderful sales staff! More

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Came in for an Oil Change and left with a New Car! It was a hectic, not to mention complicated day. My 2016 CRV (my first Honda) was due for its 30,000 mile service visit. Since purchasing the vehicle It was a hectic, not to mention complicated day. My 2016 CRV (my first Honda) was due for its 30,000 mile service visit. Since purchasing the vehicle I've always taken it to Valley Honda for oil changes, etc., because the service has been consistently superb. As I waited, a very nice young woman, named Jenna, approached me with some information about trading or upgrading my 2016 model with the new 2018. I had heard of this program and was a bit hesitant, but since I still had time to wait I decided to check it out. Jenna introduced me to Joe Tyree who took me through the new technology, new features, and the larger interior space. I was sold - especially since the improvements were things I had missed having on the 2016 model. Each member of the staff, especially Joe, made me feel comfortable, provided informative details, and answered myriad questions from me - I was often distracted by texts and emails from my office that needed immediate responses and they were all so patient. By the way, this type of experience is what I've come to expect from Valley Honda: giving valuable advice, always congenial and making those of us who are not always savvy about such things feel confident in making big decisions. Not so incidentally, I really like this car!!! As I've said the new 2018 CRV features and the extra interior space are what sold me, but then to discover that it rides much more comfortably than the 2016 surprised me even more. I’m still working my way through all of the new technology but that’ll come. Again, I didn't go in to buy a new car, but I guess I was at the right place at the right time with the right people. More

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You need to buy your Honda here As someone that worked in dealerships and for a major bank financing cars, I can say this is easily one of the best buying experiences you could possi As someone that worked in dealerships and for a major bank financing cars, I can say this is easily one of the best buying experiences you could possibly have. Amanda is responsive, honest and makes the whole process easy. She had the car ready, she understood what we wanted to pay and what we needed for our trade. There was no long wait for finance, a low pressure environment to sell any products and Adam was honest and professional. Buy your Honda here, you will not regret it. More

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Great experience! We recently purchased a new 2018 Honda Pilot from Phil and it was a great experience. Seeing how Phil and the staff at Valley Honda worked together a We recently purchased a new 2018 Honda Pilot from Phil and it was a great experience. Seeing how Phil and the staff at Valley Honda worked together as a team to best meet our needs was wonderful and made us feel like we were part of their family. I am typically not a fan of the car buying experience, but this experience was very different from what I've had in the past at other places. Everyone went above and beyond expectations. I would highly recommend buying from Valley Honda! More

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New Car Great customer service! Thank you! Will recommend to other customers and will continue coming here for our services, oil change, tire rotation, etc. H Great customer service! Thank you! Will recommend to other customers and will continue coming here for our services, oil change, tire rotation, etc. Helped with all of our needs. More

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