Adam Kim | Page 3

Kia Downtown LA was very professional and kind, so if I need to change my car, I will choose here one more time. need to change my car, I will choose here one more time. More

by Kyungran Verified Customer Verified Customer

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Well I love the services, they always on time,plus they let you know what's wrong with car,and what do need so your car won't break in the future.quality services.👍👍👍👍 let you know what's wrong with car,and what do need so your car won't break in the future.quality services.👍👍👍👍 More

by Alejandro Gonzalez Verified Customer Verified Customer

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This dealership is like a high school for the mentally disabled, in that everyone who works there is suffering from some form of brain impairment. From the management to their representatives, there's disabled, in that everyone who works there is suffering from some form of brain impairment. From the management to their representatives, there's no sense of professionalism, competence or decent customer service; The same goes for KIA corporate. This is the first and last time I ever get a KIA. Love the car, but the company and dealerships are garbage. More

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I really enjoyed how knowledgeable and amicable my car sales person Elijah was. The sales person and sales manager really made a great experience for me. sales person Elijah was. The sales person and sales manager really made a great experience for me. More

by IRENEQ09 Verified Customer Verified Customer

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This was a smooth transaction. They have great communication and service and I will be using them again in the future They have great communication and service and I will be using them again in the future More

by ydmillstein Verified Customer Verified Customer

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Really was impressed with the customer service and the staff was remarkable in Car sales staff was remarkable in Car sales More

by KRISTA.JOHNSON24 Verified Customer Verified Customer

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It was very clean and Adam was very friendly. I had only a positive experience throughout my process of purchasing a Kia. I had only a positive experience throughout my process of purchasing a Kia. More

by Go.karen.3 Verified Customer Verified Customer

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Great customer service thank you guys especially the person that helped me thank you again person that helped me thank you again More

by EDDRUIZ357 Verified Customer Verified Customer

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Unorganized my car was kept there for a week without any communication after Two calls and no responses even after they said they would. No Uber service to and from. Two workers with all respect were friend communication after Two calls and no responses even after they said they would. No Uber service to and from. Two workers with all respect were friendly but incompetent on challenging themselves to get work done and representing the brand effectively. The quote was so expensive I did not feel confident leaving my car there to get fixed to I took my needs to another mechanic where the exceeded expectations communicated daily on the status of my car and while it was competed called me the next day to make sure it’s been running fine. KIA is falling short of customer service. Pay your workers and mechanics more so they can feel empowered to do great work and live fulfilling lives. I’ve been a kia customer since 2013 and the level of service is just unexceptional. And after recent years the quality has been proven to be lackluster given all the recalls and miss management. More

by JUNK.SPAMEMAIL Verified Customer Verified Customer

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The first time I went it was quick, and this time it was more than 2.5 hours. the service all good. only delay more than 2.5 hours. the service all good. only delay More

by vlinaressv Verified Customer Verified Customer

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