Adam Jean

The customer service is the worst Ive ever dealt with. I brought my car in for them to fix the LoJack that they disconnected when I brought my car in for service. They claimed it was fixed I got home and I brought my car in for them to fix the LoJack that they disconnected when I brought my car in for service. They claimed it was fixed I got home and it said I needed to bring my car in for them to activate it. I called and they were to call me back and still no word. It has been weeks! More

by TWEAK0 Verified Customer Verified Customer

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Staff is friendly. Had a very long wait for a scheduled appt for an oil change and tire rotation Had a very long wait for a scheduled appt for an oil change and tire rotation More

by MCOWLEY50 Verified Customer Verified Customer

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My car has been in the service department for weeks and I can never get ahold of anyone for an update. The communication at this dealership is horrible. I call every day and can't get through to anyone a can never get ahold of anyone for an update. The communication at this dealership is horrible. I call every day and can't get through to anyone and leave voice-mail that never get returned. Now I hear from nissan directly the part for my car is on back order and no eta can be provided. My car has been there for 2 weeks!! The dealership couldn't even call me to tell me it was back ordered. More

by Rl Verified Customer Verified Customer

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Was able to get me in without appointment. Will be getting work done there in future. Will be getting work done there in future. More

by JHILTON14615 Verified Customer Verified Customer

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Well done, handled quickly. .. All good ... Process was seamless and great communication by all parties .. All good ... Process was seamless and great communication by all parties More

by kgun Verified Customer Verified Customer

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Friendly. professional. Pleasant and clean waiting area, clean bathrooms, coffee available, Informative of vehicle issues professional. Pleasant and clean waiting area, clean bathrooms, coffee available, Informative of vehicle issues More

by kittykatny58 Verified Customer Verified Customer

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Everyone I dealt with was exceptional, especially the sales person Ryan Herod. Though problems arose that could not be foreseen; they were dealt with in a professional manner. Thanks! sales person Ryan Herod. Though problems arose that could not be foreseen; they were dealt with in a professional manner. Thanks! More

by lschmerbeck Verified Customer Verified Customer

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Excellent . Customer at least know what to expect up front and get it what promised. Customer at least know what to expect up front and get it what promised. More

by Kas Verified Customer Verified Customer

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The folks at Vision Nissan are courteous, knowledgeable and kind. I’ve never had a problem getting my vehicle in for service…they’ve even squeezed me in when I had an unexpected need. They explain everyth and kind. I’ve never had a problem getting my vehicle in for service…they’ve even squeezed me in when I had an unexpected need. They explain everything and keep me apprised of needed maintenance without being pushy. They’re always willing to help. They are great at keeping me informed and updated while I’m waiting. The service is top notch! More

by CMMCORK Verified Customer Verified Customer

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Everyone was extremely friendly and helpful. My car was taken in on time and finished early! My car was taken in on time and finished early! More

by jhelfer Verified Customer Verified Customer

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