Adam Ghouleh
Adam Ghouleh at Family Hyundai

Adam Ghouleh

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
276 Reviews
4.5

276 Reviews

Write a Review

Dealership Experience

10 yrs, 8 mos

Languages Spoken

Arabic Arabic

English English

276 Reviews of Adam Ghouleh

February 06, 2025

Dealership Rating
Employee Rating

we were very happy with Adam and the general manager Graham with the things taken care of More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Family Hyundai responded

Thank you, Bob! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 28, 2025

Dealership Rating
Employee Rating

I choose to do business here because my time is valued as well as awesome customer service from sales to service department More

by dominguez052003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 25, 2025

Dealership Rating
Employee Rating

I was sold an automobile with options (tow hitch, first aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the More

by JACKD528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maverick Watson

Jan 29, 2025

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 18, 2025

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Employee Rating

Came in to test drive a vehicle and get a general payment estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment esti More

by serenaj808
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Jan 22, 2025

Family Hyundai responded

Thank you for bringing this to our attention, Serena, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 12, 2025

Dealership Rating
Employee Rating

We had a great experience with Family Hyundai in Tinley Park. Adam was amazing throughout the whole process! Robbie thoroughly explained everything financial. More

by SANIBEL1DAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Gary-Management

Jan 13, 2025

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

January 01, 2025

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Employee Rating

They took their time to work on the best option for me and explained everything thoroughly. More

by NADYASCOTT20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Kim DeVries

Jan 02, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 02, 2024

Dealership Rating
Employee Rating

We had unfortunately came in to purchase our car when there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. More

by wheatonchris365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter , Maverick

Dec 03, 2024

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 12, 2024

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Employee Rating

From the time I walked in to test driving the vehicle everyone was friendly and nice not pushy at all More

by CATKOZ64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Marc Dabaco

Nov 12, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 16, 2024

Dealership Rating
Employee Rating

The dealer Adam assisted me with purchasing my car four years ago. A relative of mine, had told me that she caught him talking badly about our situation that led me to get lease the car. Had she had told m More

by kamrynhendricks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 19, 2024

Family Hyundai responded

Kamryn, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 14, 2024

Dealership Rating
Employee Rating

Friendly people who try hard to serve customers and provide best service possible to their customers. More

by BRENT47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson

Sep 16, 2024

Family Hyundai responded

Brent, Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

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