Adam Fontenot

Brought in my car for service , and they could fix it right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. right. Had to leave my car for more than 4 days, buying an expensive car to not be able to drive it .not Worth it. More

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This dealership has lost its lustre. My car for a code reading and it took two months to get it done. My car for a code reading and it took two months to get it done. More

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I’ve been a customer of this Georgetown branch for over 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite your unforeseen computer issues, you guys pulled through with a Smile. Thank You Again to ALL of your Staff. More

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Love this dealership, don’t trust anyone else for our vehicle needs. We always have the best service here. vehicle needs. We always have the best service here. More

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They were incredibly responsive. Adam was incredible and really appreciated his help. I have really enjoyed his support. Adam was incredible and really appreciated his help. I have really enjoyed his support. More

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My sprinter went to the Georgetown shop on October 24, for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. Aaron Lewis my contact told me the recall work was completed. And was working on getting the rest done. Fast forward 5 weeks with no word. I called Aaron and asked what the problem was and he told me he had to be honest that non of the work had even been started. This is after he told me work was already completed. He said there’s a discrepancy on a mileage issue. He could’ve reached out and told me that at week teo but he chose not to. I as upset that I was lied to and not given the chance to hear the truth and gone from there. I got my van back November 15th. I started the vehicle and heard rattling. I drove it and heard a loud thump and I immediately stopped. I realized they hadn’t secured the exhaust pipe back and the only holding it up was the axle. I called Aaron back and left a message to please call back and sent him a video of the dangling pipe but haven’t received a call back do this day. I also called the service director and left him a detailed message but never heard from him. Last year the manager Robert Diaz I believe is his name lied to me also about work done. It’s not been a good experience at all. Others that I know have had similar experiences. Get it together. I’ll never go back. Shame on you upper management for allowing this type of experience. More

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Daniel Reichart is the absolute Best! !! His ability to make everything better is amazing. I’m a Mercedes Client because the superior product is matched by Daniel Reichart’s superior cust !! His ability to make everything better is amazing. I’m a Mercedes Client because the superior product is matched by Daniel Reichart’s superior customer service! More

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Have been working with Daniel and Adam for many years. They are thorough, easy to work with, and make me feel that they have my best interest at Heart. Worked with Jarrod this time and he was great also They are thorough, easy to work with, and make me feel that they have my best interest at Heart. Worked with Jarrod this time and he was great also More

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Providing a great service. I purchased my car from this dealer and their service is much better than the one in Airport boulvard I purchased my car from this dealer and their service is much better than the one in Airport boulvard More

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Very good customer relations and a great customer waiting area with fast service delivery, with a Wash! area with fast service delivery, with a Wash! More

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