Adam Castle

I recently had my car serviced at Infiniti of Melbourne, and I can’t say enough good things about my experience with Drew and Martin. From start to finish, both of them went above and beyond to make sure ev and I can’t say enough good things about my experience with Drew and Martin. From start to finish, both of them went above and beyond to make sure everything went smoothly. My car means a lot to me, and they treated it with the same care and attention as if it were their own. Drew kept me informed every step of the way, and Martin made sure any concerns I had were handled quickly and professionally. Their dedication, kindness, and attention to detail truly stood out. I was left feeling completely confident and taken care of. Highly recommend their team! More

by OSORIOCARA Verified Customer Verified Customer

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Everyone was very helpful at Infiniti of Melbourne. Drew Huff the service advisor was extremely helpful especially. Drew Huff the service advisor was extremely helpful especially. More

by hunterreed2007 Verified Customer Verified Customer

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Superb service and communication! I was able to work from their comfortable lobby and wait for my vehicle to be serviced. I was able to work from their comfortable lobby and wait for my vehicle to be serviced. More

by AUDRAFARLEY525 Verified Customer Verified Customer

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We buy all our cars there since 1997, 8 cars so far, their service department is also honest their service department is also honest More

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Infinity of Melbourne is amazing drew is fantastic and his team always very helpful love love love!!!! his team always very helpful love love love!!!! More

by mrs.yolando72 Verified Customer Verified Customer

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Service manager is amazing he always seem to have excellent customer service and always cater to the things that I need given. Great suggestions of what will work better for me in the long run. excellent customer service and always cater to the things that I need given. Great suggestions of what will work better for me in the long run. More

by LAVE13 Verified Customer Verified Customer

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No worries can trust all work knowledgeable professional friendly leaves car like noon a great place to do business worry-free friendly leaves car like noon a great place to do business worry-free More

by ARIELVAL Verified Customer Verified Customer

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The technician was very rude and argumentative. He ordered a door handle and didn’t get all the parts needed to complete the job so we will have to go back again. We also made him aware that we ha He ordered a door handle and didn’t get all the parts needed to complete the job so we will have to go back again. We also made him aware that we had to have the car back no later than 1:00. He insured us that it was not a problem as we dropped the car off early enough with time to spare. Well that didn’t go as planned either. It was just a mess from start to not even finished. To even get in touch with someone on the phone is a real challenge. Would not recommend them! More

by JAMIDEMARCO Verified Customer Verified Customer

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Purchased a gently used Tahoe from Infiniti had to shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back off tried to take it back. They said they could not diagnose it had to take it to Chevy Chevy. Diagnosed it as a bad transmission. It’s a good thing. I purchased the warranty because I had to use it right away because of their negligence, very disappointed in the fact that infinity told me that they would fix it on the wheel prior to the purchase and did not. More

by MATTHEWROD1977 Verified Customer Verified Customer

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The service was really good. They were quick and thorough. Handle everything with great service. They were quick and thorough. Handle everything with great service. More

by PAIABA40 Verified Customer Verified Customer

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