20 Reviews
Write a ReviewDealership Experience
8 yrs, 2 mos
Industry Experience
32 yrs, 2 mos
20 Reviews of Adam Burwell
January 30, 2025
I would give less than 1 star if it was an option. I have never been threatened by a manager for asking for a discount. The Manager Adam Burrell rushed out of his office and wanted to fight over me as I have never been threatened by a manager for asking for a discount. The Manager Adam Burrell rushed out of his office and wanted to fight over me asking for a discount. The cars book value is so for from what they were asking I didn’t feel like asking for discount was unusual. What an unprofessional so called manager Adam Burrell is one of the most unprofessional people I have ever purchased a car from. More
March 28, 2023
Great customer service, they listened to my needs for a new vehicle and delivered! Keep it up Novak new vehicle and delivered! Keep it up Novak More
Other Employees Tagged: David Renfro, Terry Collins, Jackie Faha
July 16, 2022
I am left with a positive experience of a quality customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immed customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immediately reached out back to me to jumpstart the process. He was helpful all the way, by advising and answering all my questions with details, which made my decision-making process easier to purchase the car. I would gladly refer Charlie to anyone who is planning to purchase a car at Novak Motors TX, because not only did I get a good deal on the Jeep I got, but also because I had a good human experience. Good job Charlie! More
Other Employees Tagged: Charlie Andrews, Bailey Crego
April 26, 2021
The dealership was very easy to work with. Not pushy at all. I was well taken care of and my quote was exactly what I paid. Excellent prices! I highly recommend! all. I was well taken care of and my quote was exactly what I paid. Excellent prices! I highly recommend! More
Other Employees Tagged: Bailey Crego
February 02, 2021
Quick, easy, and an amazing experience. Would recommend to anyone. They were truthful and helpful from the first call. They went out of there way to help make us feel good about our purchase. We love this to anyone. They were truthful and helpful from the first call. They went out of there way to help make us feel good about our purchase. We love this Jeep! More
Other Employees Tagged: David Renfro
July 15, 2020
We were out of town buyers and first buyers through Novak Motors. The experience was quick and painless. Everything was thorough and David Renfro did an awesome job. Motors. The experience was quick and painless. Everything was thorough and David Renfro did an awesome job. More
Other Employees Tagged: David Renfro
January 07, 2020
I have bought 2 Jeeps from Julio in the last 6 months!! They have you in and out and no back and forth! Will continue to purchase from Novak Motors!! They have you in and out and no back and forth! Will continue to purchase from Novak Motors!! More
Other Employees Tagged: Julio Echavarria
September 23, 2019
Great experienc! I came in to Novak Motors and found the perfect Jeep Grand Cherokee. Bought it with the help of Novak’s great staff in a short period of time. A+ job I came in to Novak Motors and found the perfect Jeep Grand Cherokee. Bought it with the help of Novak’s great staff in a short period of time. A+ job by everyone involved. More
Other Employees Tagged: Charlie Andrews, Bailey Crego , René Hernandez
September 23, 2019
Will be buying again! I recently purchased the Jeep I’ve always wanted from Novak Motors. The staff was very knowledgeable and friendly. Bailey went above and beyond to mak I recently purchased the Jeep I’ve always wanted from Novak Motors. The staff was very knowledgeable and friendly. Bailey went above and beyond to make the entire process as easy as can be. Will be recommending to everyone I know! More
Other Employees Tagged: Bailey Crego
September 10, 2019
Julio was probably one of the best salesman! I loved the laid back experience, no pressure how fast they got the deal done. Didn’t spend hours and hours at the dealership! Highly recommend! I loved the laid back experience, no pressure how fast they got the deal done. Didn’t spend hours and hours at the dealership! Highly recommend! More
Other Employees Tagged: Julio Echavarria, René Hernandez