19 Reviews
Write a ReviewDealership Experience
7 yrs, 11 mos
Industry Experience
31 yrs, 11 mos
19 Reviews of Adam Burwell
March 28, 2023
Great customer service, they listened to my needs for a new vehicle and delivered! Keep it up Novak new vehicle and delivered! Keep it up Novak More
Other Employees Tagged: David Renfro, Terry Collins, Jackie Faha
July 16, 2022
I am left with a positive experience of a quality customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immed customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immediately reached out back to me to jumpstart the process. He was helpful all the way, by advising and answering all my questions with details, which made my decision-making process easier to purchase the car. I would gladly refer Charlie to anyone who is planning to purchase a car at Novak Motors TX, because not only did I get a good deal on the Jeep I got, but also because I had a good human experience. Good job Charlie! More
Other Employees Tagged: Charlie Andrews, Bailey Crego
April 26, 2021
The dealership was very easy to work with. Not pushy at all. I was well taken care of and my quote was exactly what I paid. Excellent prices! I highly recommend! all. I was well taken care of and my quote was exactly what I paid. Excellent prices! I highly recommend! More
Other Employees Tagged: Bailey Crego
February 02, 2021
Quick, easy, and an amazing experience. Would recommend to anyone. They were truthful and helpful from the first call. They went out of there way to help make us feel good about our purchase. We love this to anyone. They were truthful and helpful from the first call. They went out of there way to help make us feel good about our purchase. We love this Jeep! More
Other Employees Tagged: David Renfro
July 15, 2020
We were out of town buyers and first buyers through Novak Motors. The experience was quick and painless. Everything was thorough and David Renfro did an awesome job. Motors. The experience was quick and painless. Everything was thorough and David Renfro did an awesome job. More
Other Employees Tagged: David Renfro
January 07, 2020
I have bought 2 Jeeps from Julio in the last 6 months!! They have you in and out and no back and forth! Will continue to purchase from Novak Motors!! They have you in and out and no back and forth! Will continue to purchase from Novak Motors!! More
Other Employees Tagged: Julio Echavarria
September 23, 2019
Great experienc! I came in to Novak Motors and found the perfect Jeep Grand Cherokee. Bought it with the help of Novak’s great staff in a short period of time. A+ job I came in to Novak Motors and found the perfect Jeep Grand Cherokee. Bought it with the help of Novak’s great staff in a short period of time. A+ job by everyone involved. More
Other Employees Tagged: Charlie Andrews, Bailey Crego , René Hernandez
September 23, 2019
Will be buying again! I recently purchased the Jeep I’ve always wanted from Novak Motors. The staff was very knowledgeable and friendly. Bailey went above and beyond to mak I recently purchased the Jeep I’ve always wanted from Novak Motors. The staff was very knowledgeable and friendly. Bailey went above and beyond to make the entire process as easy as can be. Will be recommending to everyone I know! More
Other Employees Tagged: Bailey Crego
September 10, 2019
Julio was probably one of the best salesman! I loved the laid back experience, no pressure how fast they got the deal done. Didn’t spend hours and hours at the dealership! Highly recommend! I loved the laid back experience, no pressure how fast they got the deal done. Didn’t spend hours and hours at the dealership! Highly recommend! More
Other Employees Tagged: Julio Echavarria, René Hernandez
August 05, 2019
Bigger is not always better! Novak Motors is a small dealership that is very picky about the cars they choose to have on their lot. They offer great customer service. They are not Novak Motors is a small dealership that is very picky about the cars they choose to have on their lot. They offer great customer service. They are not a dealership that makes promises and not follow through with them. Our personal experience with was that we had a list of cars to look at and they were our first stop. We loved the car there, but we wanted to make sure it was the car for us. We worked a deal with Novak and explained our plan for the day. They did not push us to buy the car at that moment. They understood what we wanted. Throughout the day we got cute text from our dealer checking in. The way he worded the texts I still did not feel I was being pressured in any way. I felt like I was talking to a friend. By the end of the day and looking at 12 different cars, we new that the car at Novak Motors was the car for us. They made the buying process so easy. They made sure we had the best interest rate and deal. Our monthly payments came out to be exactly what I wanted. Our salesman Julio was amazing! 😊 I highly recommended Novak Motors. More
Other Employees Tagged: Julio Echavarria, René Hernandez