Adam Burtner | Page 10

Best car buying experience ever. I am in my mid fifties and have purchased dozens of cars thru the years. I absolutely dislike car dealerships. I would rather have a root canal than p I am in my mid fifties and have purchased dozens of cars thru the years. I absolutely dislike car dealerships. I would rather have a root canal than purchase a car from a dealership. It's typically high pressure, they waste hours of time trying to wear down the customer to finally do their deal. They talk to customers as they are ignorant. It is typically not an enjoyable experience. However for the first time I purchased a car from a very nice salesman named Adam and sales manager named Bryan. No pressure! They were very helpful and led me to the best deal to fit my budget. They worked with me on the price. They were great guys to work with. I highly recommend Southern GMC Buick. More

by PASTORRICK316 Verified Customer Verified Customer

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Great deal on a great truck.Adam and the staff have gone a h Adam and the staff at Southern have put me into a vehicle that I believe was out of my reach. Their service after the sale is second to none. Thanks g Adam and the staff at Southern have put me into a vehicle that I believe was out of my reach. Their service after the sale is second to none. Thanks guys! I love my truck! More

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Honest and timely My husband and I were so pleased with the sales person and his willingness to get the car we we're looking for. Thanks Adam, you made us feel special. My husband and I were so pleased with the sales person and his willingness to get the car we we're looking for. Thanks Adam, you made us feel special. More

by JUNCKHOP Verified Customer Verified Customer

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Watch out for add on pressure My visit was going good until I met the salesperson for undercoating etc. When she realized I was not interested she stated , Well don’t expect GMC to My visit was going good until I met the salesperson for undercoating etc. When she realized I was not interested she stated , Well don’t expect GMC to do anything when your truck rust out, how unprofessional of a statement. This person also said GMC no longer treated the under side of the vehicles in the early 2000’s like my 2002 was done. I would love to talk with some upper level management about this. More

by LIKEAROCK0 Verified Customer Verified Customer

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Got a great SUV! Adam really listened to the features I wanted in my new SUV. Even down to the color. He went out of his way to find the perfect fit for me! Adam really listened to the features I wanted in my new SUV. Even down to the color. He went out of his way to find the perfect fit for me! More

by LGODWIN1 Verified Customer Verified Customer

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Incredible; 100 stars ! Adam Burtner was helpful, informative, kind, and knowledgeable about cars- especially Tahoe’s and Yukon’s. My experience at southern GMC with Adam far Adam Burtner was helpful, informative, kind, and knowledgeable about cars- especially Tahoe’s and Yukon’s. My experience at southern GMC with Adam far exceeded my recent experiences at RK Chevy, among others. I will always shop at southern. Thank you Adam Burtner! You are the reason I am buying my 2018 Tahoe :) Great great experience. More

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Outstanding Very professional, knowledgeable crew, no question or concern that that were listening to what my wants and needs. Had a few obstacles to get past an Very professional, knowledgeable crew, no question or concern that that were listening to what my wants and needs. Had a few obstacles to get past and they helped and made it very easy, and turned being even better than what I had expected. Highly recommend for anyone looking to buy new or used. More

by CCRABTREE81 Verified Customer Verified Customer

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Always going Above and Beyond This service department is always going ABOVE and BEYOND to Help their customers. I have seen it and have experienced personally. They have saved me m This service department is always going ABOVE and BEYOND to Help their customers. I have seen it and have experienced personally. They have saved me many times and most recently even though I no longer live in the local area. Recently a GMC Dealer here in Wisconsin tried to charge me over $1,000 for a ACDelco part that was replaced at Southern GMC. This part comes with a Lifetime warranty! I contacted Southern GMC and they provided me copies of all my service papers and part numbers and proof of the part being an ACDelco. It SAVED me BIG TIME!! The GMC Dealer in Wisconsin claims they didn’t see in theirs system that it was a ACDelco part and apologized. However, I had asked them for the part the removed or to at least see it and there is an ACDelco manufacturer sticker right on it. Really?!?! How could they have not known. Thank you Southern for being a straight forward HONEST and TOP NOTCH Customer First Dealership!!! Thank you Shane McIntyre for leading a great Service team. I also want to Thank my dedicated sales Agents too. More

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