Adam Black
Adam Black at Spitzer Buick GMC Parma
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Adam Black

General Manager

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Adam Black

January 02, 2025

Dealership Rating
Employee Rating

Everyone was very friendly and helpful to get what I consider a great deall on my vehicle purchase More

by Gregstelma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Blazer, Rolanda Sargent

December 29, 2024

Dealership Rating
Employee Rating

Everyone was very friendly, courteous and willing to make a deal that we were both happy with More

by kimcpht
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 30, 2024

Spitzer Buick GMC Parma responded

Kim, Thank you for sharing your great experience with us. The entire team at- Spitzer Buick GMC Parma will be pleased to hear how fascinated you were with our dealership and we hope you come back again. Safe travels and Happy holiday's!

December 29, 2024

Dealership Rating
Employee Rating

Bought a warranty $3600 told blower motor wouldn’t be fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for More

by Mikesz28520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Spitzer Buick GMC Parma responded

Mike, We at Spitzer Buck GMC are grateful for your feedback on our dealership! It is our biggest concern that you experience regarding your blower motor in your truck has not been up to standards which we apologize. Your patronage and ongoing is very important to us and we thank you for your loyalty thus far. We would like to get in touch with you to improve your experience working with us so please reach out to our Service Manager to allow them to further assist this matter. We wish you safest of joyful travels until next time!

December 15, 2024

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Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 16, 2024

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

December 05, 2024

Dealership Rating
Employee Rating

I am very pleased with Spitzer Buick GMC of Parma. They completed my work in a timely manner, and they were very efficient. They diagnosed the problem and I feel very confident knowing that my problem More

by sthom96102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. Spitzer Buick GMC strives to offer our customers exceptional service both before and after the sale. Please let us know if you have any other issues. We would be happy to help!

December 02, 2024

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Employee Rating

Replaced door panel. Didn’t diagnose the noise in my truck correctly. Not happy now More

by HILLJACKYLASER
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 10, 2024

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Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are delighted that our team provided you with a seamless, 5-star experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

November 03, 2024

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Employee Rating

Had a wonderful experience! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Blazer, Alan Gilbert

Nov 07, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team was both kind and helpful throughout your visit. We wish you safe travels and we hope for an opportunity to work with you again!

October 31, 2024

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Employee Rating

I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic More

by TCPPhotoCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hettinga, Dominic Difino

Nov 07, 2024

Spitzer Buick GMC Parma responded

Congratulations on your new GMC Acadia Elevation! We are honored to have had the opportunity to work with you, and we are glad that Adam and Kelly took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2024

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Employee Rating

An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered More

by Davideastside216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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