Adam Black

Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8 Verified Customer Verified Customer

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Had a wonderful experience! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! More

by SD Verified Customer Verified Customer

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I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voicing some concerns, I was taken to the general managers office where I sat and talked with Adam Black for quite some time. He was more than accommodating as well as took ownership in some of the areas that were deficient. He promised me that everything was going to be improved. He also asked me what he could do to earn my business back so we talked in depth. I’m happy to say within 24 hours. I drove off the lot with a brand new 2024 GMC Acadia Elevation. In order to make this happen, I was paired up with Kelly Hettinga as my salesman. He was terrific and took the time to work with me and explain everything in depth. After the fact, he even drove the vehicle over to my house when they had to program a couple things. They have definitely earned my business and I will tell everybody about my experience. Thank you, Spitzer! More

by TCPPhotoCLE Verified Customer Verified Customer

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An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered very very quick and courteous to make sure any question or concern was answered More

by Davideastside216 Verified Customer Verified Customer

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The best car buying experience I’ve ever had! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! More

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Thank you for proving to be my dealership HOME! If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficie If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficient service and kindest patience they’ve shown me, there would be a line of customers tailing outside the front door and around the building for the opportunity to repeat for them my same experience in purchasing my new 2024 GMC Acadia Denali. It’s my belief, when a customer is in the market for a new or pre-certified vehicle, he or she is also in the market for a dealership “home.” The staff at Spitzer Buick GMC Parma has fulfilled and surpassed my expectations in my search for both. A car buyer can purchase a car from anywhere, but he or she would be missing out on so much more if they wouldn’t at least make a visit to this dealership. In closing, I make a prediction that one day in the future that, Spitzer Buick GMC becomes the top dealership of Brookpark Rd.—if it isn’t already, and the dealership “home” of many satisfied customers. Congratulations to the Spitzer family for gathering a gem of a staff! With the greatest of gratitude and customer satisfaction, Teresa Parma Heights More

by TERESA Verified Customer Verified Customer

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Everyone at the dealership was great really make you feel like family they go above and beyond to help you get the car you want like family they go above and beyond to help you get the car you want More

by Todd Verified Customer Verified Customer

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Great service staff. My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland. My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland. More

by JM Verified Customer Verified Customer

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The people were nice and helped me when I did not know what I was doing since it was my first time buying a car. what I was doing since it was my first time buying a car. More

by christopherkocar Verified Customer Verified Customer

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Good atmosphere. Easy to work with. No one was pushy. Would definitely recommend to others! Easy to work with. No one was pushy. Would definitely recommend to others! More

by Jim Rice Verified Customer Verified Customer

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