Adam Black

Everyone was very friendly, courteous and willing to make a deal that we were both happy with a deal that we were both happy with More

by kimcpht Verified Customer Verified Customer

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Bought a warranty $3600 told blower motor wouldn’t be fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for an appointment 11;00 day prior for a 9am appointment next day . Didn’t touch it till 2hrs they closed day after ,2:30pm … seemed I wasn’t valued or treated with any respect buying a 38k truck . Not one person was decent but the desk ladies that were super nice . Overall I’d never come back . This is second bad run in with them since my last Sierra denali issues More

by Mikesz28520 Verified Customer Verified Customer

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Employees are great. The work is done. Everyone is very friendly.They're very informative The work is done. Everyone is very friendly.They're very informative More

by nmb814 Verified Customer Verified Customer

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I am very pleased with Spitzer Buick GMC of Parma. They completed my work in a timely manner, and they were very efficient. They diagnosed the problem and I feel very confident knowing that my problem They completed my work in a timely manner, and they were very efficient. They diagnosed the problem and I feel very confident knowing that my problem was resolved. I would recommend this Dealership to others. Spitzer Buick GMC of Parma I thank you, and I appreciate you. More

by sthom96102 Verified Customer Verified Customer

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Replaced door panel. Didn’t diagnose the noise in my truck correctly. Not happy now Didn’t diagnose the noise in my truck correctly. Not happy now More

by HILLJACKYLASER Verified Customer Verified Customer

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Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8 Verified Customer Verified Customer

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Had a wonderful experience! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! All employees we dealt with were so nice, helpful and knowledgeable! Thank you! More

by SD Verified Customer Verified Customer

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I’m going to give a honest review. For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voic For a while I wasn’t a fan of the move from Axelrod over to Spitzer. I felt like the service took a big step back and my salesman retired. After voicing some concerns, I was taken to the general managers office where I sat and talked with Adam Black for quite some time. He was more than accommodating as well as took ownership in some of the areas that were deficient. He promised me that everything was going to be improved. He also asked me what he could do to earn my business back so we talked in depth. I’m happy to say within 24 hours. I drove off the lot with a brand new 2024 GMC Acadia Elevation. In order to make this happen, I was paired up with Kelly Hettinga as my salesman. He was terrific and took the time to work with me and explain everything in depth. After the fact, he even drove the vehicle over to my house when they had to program a couple things. They have definitely earned my business and I will tell everybody about my experience. Thank you, Spitzer! More

by TCPPhotoCLE Verified Customer Verified Customer

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An amazing experience, up front about everything and very very quick and courteous to make sure any question or concern was answered very very quick and courteous to make sure any question or concern was answered More

by Davideastside216 Verified Customer Verified Customer

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The best car buying experience I’ve ever had! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! !! Thanks to Kelly, Jerrod and Adam!!! This dealership Rocks!!! Do me a favor, buy a car here! More

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