Adam Black

I was told the oil change would take about an hour and that I could wait. After sitting there for two hours, I went to the service desk to ask for an update. Another employee named Taylor, who I hadn’t ev that I could wait. After sitting there for two hours, I went to the service desk to ask for an update. Another employee named Taylor, who I hadn’t even been speaking with, suddenly interjected with a condescending attitude, saying, “We’re short staffed, we’re doing the best we can!” There was no apology or acknowledgment of the delay—just unnecessary attitude that escalated the situation and added to the frustration. I understand things get busy, but a little basic customer service would have gone a long way. Thankfully, the service manager was professional and apologized for her behavior, but the interaction with Taylor left a really negative impression. Totally uncalled for and made an already frustrating situation much worse. More

Report | Print

Very helpful from when I first bought my car from Ro Sargent to my first “one year” anniversary checkup. Sargent to my first “one year” anniversary checkup. More

by TMSTADIUHAR Verified Customer Verified Customer

Report | Print

I am a carryover from axelrod I've had good service with the new owner the new owner More

by Brett Verified Customer Verified Customer

Report | Print

Excellent experience. Squid was a great salesman and made the whole experience easy. Would highly recommend him to anyone in the market for a vehicle Squid was a great salesman and made the whole experience easy. Would highly recommend him to anyone in the market for a vehicle More

by Jvalen20 Verified Customer Verified Customer

Report | Print

Excellent job excellent service excellent job caring always looks and runs great after Will and always have gone ther always looks and runs great after Will and always have gone ther More

by Ronald Smith Verified Customer Verified Customer

Report | Print

Everything was great. Clarissa is a wonderful employee that is very courteous. Everyone was great! Clarissa is a wonderful employee that is very courteous. Everyone was great! More

by rclle33 Verified Customer Verified Customer

Report | Print

Absolutely incredible experience. Joe and Adam made sure that all my vehicle needs were met and delivered exceptional customer experience throughout the process. I highly recommend th Joe and Adam made sure that all my vehicle needs were met and delivered exceptional customer experience throughout the process. I highly recommend this dealership to anyone looking for a new vehicle! More

by HOFBAUER10 Verified Customer Verified Customer

Report | Print

Great experience! I was amazed at how quickly everything went. I’m very happy with the vehicle I got from Adam Black and the crew at Spitzer Buick GMC. I will definite I was amazed at how quickly everything went. I’m very happy with the vehicle I got from Adam Black and the crew at Spitzer Buick GMC. I will definitely recommend them to anyone in the market for a vehicle. More

by Mike gedeon Verified Customer Verified Customer

Report | Print

Russ Dodrill and Adam Black treated my needs for a safe vehicle sincere January 9th. I would definitely recommend. Russ Dodrill to my friends and family. vehicle sincere January 9th. I would definitely recommend. Russ Dodrill to my friends and family. More

by Jennifer Verified Customer Verified Customer

Report | Print

Everyone was very friendly and helpful to get what I consider a great deall on my vehicle purchase consider a great deall on my vehicle purchase More

Report | Print