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Abraham Hernandez
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35 Reviews
35 Reviews of Abraham Hernandez
May 13, 2023
I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in April, 2023 for oil change and complained that car made grinding noise when turning and wheels thumping like uneven pavement. Diagnostic stated I needed to replace differential to the tune of over $6,000, keeping my car for five days. I declined service, took to mechanic. He changed differential fluid, added an additive, and car drives like a dream, no noise or thumping. It's been over one month since going to mechanic. My advice: If you get an estimate from Ed Morse Honda, get a second opinion. In the past my rating has always been the highest for Ed Morse. More
by jsouthard43
July 26, 2022
This is the worst dealership. Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty. When I went in after reaching out to the dealership I purchased, The advisor told me the sound was in my head. As a therapist I work with people that suffer from mental health and I would never say that to them. On a test drive at pick up the car was still making the nose. I told the advisor and he said he hears nothing. I had to go to another dealership and everything was taken care of. They are definitely in need of etiquette and customer service training. More
by Araymond2013
June 17, 2022
Ed Morse Honda always has excellent and friendly service, rich grogan , Chris Espinoza and everyone else rich grogan , Chris Espinoza and everyone else More
by Kcstan
Other Employees Tagged: Javier Badia , Rich Grogan
August 17, 2020
Highly professional, engaged, anticipatory, informative, and considerate. A pleasure to experience, well worth the 140 mile drive compared to my local SoFL Honda dealerships (Miami-Dade and Broward Counties and considerate. A pleasure to experience, well worth the 140 mile drive compared to my local SoFL Honda dealerships (Miami-Dade and Broward Counties). Hats off to Ed Morse Honda! Best Dealership from all the Honda Dealerships I've experienced in TX, NYC, & South Florida since my first Honda (1988 Honda CRX si, '98 Odyssey EX, 2008 & '14 Civic Hybrids, 2019 Insight (bought @ E.M. Honda, sweet & straight-up dealings)). As they say in the Army - "Be. Know. Do." That's E.M. Honda! David Silva First Sergeant, USA (ret.) More
by Top8305
Other Employees Tagged: Carlos Datena
June 16, 2020
Good honest Service. As always Ed Morse Honda Service Dept provide good service my scheduled services. They also provide me with a full Inspection and give me a good idea As always Ed Morse Honda Service Dept provide good service my scheduled services. They also provide me with a full Inspection and give me a good idea on the "health" of my Civic. More
by Happy Honda Civic Driver
May 07, 2020
Routine service for CR-V Abraham was kind, courteous, and professional. The service was thorough and Abraham explained everything that was done. Also, the service was timely. Abraham was kind, courteous, and professional. The service was thorough and Abraham explained everything that was done. Also, the service was timely. I liked that my steering wheel and seat were covered in plastic. All of the staff I came into contact with were wearing masks and I appreciated the safety precations. More
by NHoff
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