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Abraham Castillo
17 Reviews
Languages Spoken
English
Spanish
17 Reviews
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17 Reviews of Abraham Castillo
June 02, 2025
On almost every occasion, actions like not installing hardware properly or breaking hardware and not notifying me. Is totally unacceptable. The service department consistently demonstrates a don't care a hardware properly or breaking hardware and not notifying me. Is totally unacceptable. The service department consistently demonstrates a don't care attitude. It is extremely obvious that the completion of a task quickly is the utmost importance even if it compromises the quality of the work. I am even told by service advisors that nobody seems to complain about the things that I complain about. My response is that nobody know reviews the work and looks at it like I do. There are probably hundreds of customers out there driving cars with improperly installed hardware or missing hardware. More
by thenunz62
Verified Customer
June 02, 2025
Was not good at all. .. online prices was very different than the prices when you get there... .. online prices was very different than the prices when you get there... More
by JRIVERA1872
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur, Steven Ferchak, Vincent Caccavale
May 24, 2025
He was very informative on what had to be done on the car besides the recal! I was very satisfied with the work and didn’t have to wait long besides the recal! I was very satisfied with the work and didn’t have to wait long More
by stefsciacca52
Other Employees Tagged: Melanie Betancur
May 22, 2025
Abraham did a super job keeping me informed of the work, the process, the progress. the process, the progress. More
by Bill
Other Employees Tagged: Vincent Caccavale
April 29, 2025
Started off rocky with Abraham but the Assistant Manager Angel stepped in & saved the day, I’m a happy customer now. Angel stepped in & saved the day, I’m a happy customer now. More
by Queen Roz
Other Employees Tagged: Nicholas Frank, Melanie Betancur , Amanda
February 17, 2025
The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More
by ramryd-mon7
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur, Steven Ferchak
February 11, 2025
Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More
by Bruceferber7
Other Employees Tagged: Kevin Falco, Melanie Betancur
February 10, 2025
Abraham was knowledgeable and understand with my questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me who was taking his place. More
by heriberto_pardo
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