Abigail Duran
Abigail Duran at Los Angeles Chrysler Dodge Jeep Ram
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Abigail Duran

Service Advisor

Los Angeles Chrysler Dodge Jeep Ram

2025 S Figueroa St
Los Angeles, CA 90007

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Abigail Duran

September 12, 2024

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Employee Rating

Service was amazing, quick, and efficient. Abigail really made the process run super smoothly during my whole visit. I did not stress at all More

by ortizcindy353
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Cindy, we're happy Abigail's diligence and expertise helped you have a very positive experience at LA CDJR. Thank you so much for your positive feedback. Safe travels until we see you next time!

September 05, 2024

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My service experience at Downtown CJDR was excellent I didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) More

by Tim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Javier Guzman

Sep 05, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR for the best service!

May 17, 2024

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I’ve came here to do my oil changes before and recently to replace a cracked window. I always choose Abigail as my service advisor, as she is helpful and is in constant communication with me from start to More

by Vanessa G.
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Recommend Dealer
Yes
May 22, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you, Vanessa! We're pleased you had another great service experience with us, and that Abigail made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

May 13, 2024

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Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. More

by Henry sanchez
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Recommend Dealer
Yes
May 14, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Henry, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

April 04, 2024

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All of the staff at this dealership are friendly. This dealership are quick to welcome you in and begin helping you out. There’s a clean and nice waiting area with WiFi. Although all staff is great, More

by Vanessa G.
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Workmanship
Service Time
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Recommend Dealer
Yes
Apr 05, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Vanessa, thank you for telling us why you like working with Abigail! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. Thanks for always choosing LA CDJR!

February 29, 2024

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Great service and they are always on top of things. Abigail is one of the best at her craft More

by Osc3201
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Abigail this terrific review! We are glad to hear that Abigail took stellar care of you and your automotive needs. We are happy to know that she is one of the best. Please do not hesitate to let us know how we may be of further service to you.

February 16, 2024

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The service, I had done was, done, by a very professional service writer, Abigail Duran, she answered all my questions & made sure my, car was ready for me to go to work, I’m very Appreciative!! I’m all caug More

by Woodywoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing the positive experience you had with Abigail! Providing quality and efficient service is so important to us, and we are glad that her efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

January 31, 2024

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Employee Rating

Abigail is great. Great customer experience ! My family very much appreciated that shes bilingual. She was very patient and informative More

by mjmartin04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 28, 2024

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Employee Rating

There’s always a catch, poor customer service, unpleasant experience, do not recommend this location. More

by Jai S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alexis Salas

December 17, 2023

Dealership Rating
Employee Rating

Abigail Duran Was my rep and she was very attentive to details. She helped reschedule my tire service and helped replace a broken part I didn’t even know existed. More

by gaiyaka02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Los Angeles Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Abigail this flawless review! We are thrilled to hear that Abigail took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very attentive to details. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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