Abigail Cummings
Abigail Cummings at Clay Subaru

Abigail Cummings | Page 6

Service Adviser

Clay Subaru

842 Providence Hwy
Norwood, MA 02062

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5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of Abigail Cummings

October 30, 2025

Dealership Rating
Employee Rating

Service dept. did not check why battery was not holding a charge. Hatch not closing properly. This is what Revolution automotive detected. Because Clay Subaru did More

by Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2025

Clay Subaru responded

We're very disappointed to learn about the issues that came up with your battery and the hassle it caused you. It's especially concerning as we aim for thoroughness in each visit here. We'd like another chance to assist you - please feel free to reach out directly. Oscar LiDonni - General Manager - (781) 762-2400 ext. 3965

October 30, 2025

Dealership Rating
Employee Rating

Clay Subaru service center is excellent . They are thorough quick professional reasonable thoughtful above and beyond More

by irishtrble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Hernandez, Matthew LiDonni , Jackie Duffy

Oct 31, 2025

Clay Subaru responded

It means the world to us to hear this! Thank you for choosing Clay Subaru and for sharing your feedback about our service team. We hope to see you again down the road!

October 30, 2025

Dealership Rating
Employee Rating

The service team is amazing! They pay attention to every aspect of the customer service experience. It’s a pleasure coming in for vehicle service. More

by ldpalm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar LiDonni

Oct 31, 2025

Clay Subaru responded

Thank you for sharing your feedback about our service team! We are happy to hear they make every visit a pleasure. We appreciate your business! - Clay Subaru

October 28, 2025

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Employee Rating

I came for 80,000 miles of service. Abigail was very helpful, and James taught me how to drive down the mountain. Everyone is very professional. It’s a good dealer to come for buying More

by Nglien09
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

Oct 29, 2025

Clay Subaru responded

Thank you for choosing Clay Subaru Service and sharing your feedback! We hope you visit us again for all of your future automotive needs.

October 28, 2025

Dealership Rating
Employee Rating

One of the best dealers I’ve been to. Matt and everyone else are professional and they do great work. Very pleased with this Subaru dealer after several visits. They treat you well and tr More

by barns393@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Clay Subaru responded

Thank you for your review! We're pleased to hear that Matt and our team have consistently provided you with excellent service. Your satisfaction is important to us, and we truly appreciate your kind words about Clay Subaru. We look forward to serving you in the future!

October 23, 2025

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Employee Rating

Abigail was pleasant, and came to my car as soon as I drove up. She already had my information available, confirmed what scheduled to be done, and the cost. She guided me to the waiting area and followed More

by hazelsc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Clay Subaru responded

We're happy to hear Abigail provided such a seamless and pleasant experience! Thank you for choosing Clay Subaru. We look forward to serving you again in the future! Safe travels!

October 21, 2025

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Employee Rating

Effective, efficient, hospitable, knowledgeable, People here are the best. Service reps are top notch . Always pleasant and friendly More

by Rarpcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Clay Subaru responded

Thank you for your glowing review of Clay Subaru! We are so glad you found our team helpful and knowledgeable. We hope to see you again soon!

October 18, 2025

Dealership Rating
Employee Rating

Everyone is very pleasant. Abigail was very helpful on my recent visit. All members of the staff are very professional and treat the customers very well More

by flaherty.kevin.g
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 20, 2025

Clay Subaru responded

Kevin, thank you for your kind words about Abigail and our team! We appreciate your business and we hope to see you again at Clay Subaru! Safe travels!

October 16, 2025

Dealership Rating
Employee Rating

Service department outstanding. Friendly. Explain all services and costs. All work done as explained. Well done! More

by Mike2Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Clay Subaru responded

Hi Mike! Thank you for choosing Clay Subaru and for sharing your 5-star review. We look forward to assisting you in the future!

September 29, 2025

Dealership Rating
Employee Rating

I brought my Forester in for its 12-month maintenance. As was the case with the six-month appointment, this visit was handled efficiently and in a timely manner. The service rep listed what maintenance More

by Vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Grimard

Oct 01, 2025

Clay Subaru responded

Hi Vin, it's awesome to hear you received such efficient and personalized service during your Forester's maintenance! Here’s to many more great experiences together. We’re so grateful for the opportunity to serve you at Clay Subaru.

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