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Abigail Bishop
Abigail Bishop at Lexus Carlsbad
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Abigail Bishop

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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67 Reviews
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67 Reviews

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67 Reviews of Abigail Bishop

May 12, 2022

Dealership Rating
Employee Rating

Abbey was very good on incoming / drop off and later explaining various needs and options More

by crowlings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 19, 2022

Lexus Carlsbad responded

Hello crowlings, Thank you for taking the time and sending us your feedback. We thank you for choosing our dealership for your service needs and we hope to be able to serve you in the future as well. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 11, 2022

Dealership Rating
Employee Rating

Check in was great, decided to wait for the car, was advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficie More

by CONNIESTEVENSON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 19, 2022

Lexus Carlsbad responded

Hello CONNIESTEVENSON50, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our service department took good care of you and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 09, 2022

Dealership Rating
Employee Rating

Check-in easy and service rep Abbey excellent and loaner rep Erica very courteous and check out service overall excellent. More

by MCHUNGPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 24, 2022

Lexus Carlsbad responded

Hello MCHUNGPARK, Thank you for taking the time and giving us 5 stars and we look forward to seeing you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 05, 2022

Dealership Rating
Employee Rating

I love Lexus of Carlsbad! Great service! Very fast and effortless to get in and get out. More

by sandrazeldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Castillo, Ryan Claudin, Ashley Dorschel, Chris Dressler, Kim Porter, Lesley Bermingham, Mariangela Corte, Stephanie Lopez, Daniel Ortega

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May 24, 2022

Lexus Carlsbad responded

Hello sandrazeldes, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022

Lexus Carlsbad responded

Hello sandrazeldes, We are so happy to hear that your service experience was great. 5 stars are truly appreciated and we look forward to assisting you with your next service visit. Thank you, Lori Smith Customer Care Manager wecare@lexuscarlsbd.com

May 02, 2022

Dealership Rating
Employee Rating

Quick & easy! Pleased with the experience. Abbie treated me well. The lot attendants were courteous. More

by RAFAEL.MACIAS3
Customer Service
Friendliness
Recommend Dealer
Yes
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May 24, 2022

Lexus Carlsbad responded

Hello RAFAEL.MACIAS3, Thank you for taking the time and giving us 5 stars and for choosing our dealership for your service needs and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 30, 2022

Dealership Rating
Employee Rating

My car is not good. The GPS system is very poor. I would like a rebate of 6 thousand dollars poor quality ! More

by BILL@CORDONNIER.COM
Recommend Dealer
Yes

Other Employees Tagged: Lori Smith, Dino Asfour

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May 24, 2022

Lexus Carlsbad responded

Hello BILL@CORDONNIER.COM, Thank you for taking the time and giving us 5 stars. Have a wonderful day. If you have any other questions, please reach out to me. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 30, 2022

Dealership Rating

Great service, the entire staff, from management, to sales,to service department, to those who wash the vehicles, very professional in every way. More

by MSMAGGIE.EEG60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Smith, Walid Doumit, Aisha Ruiz, Ashley Dorschel, Litzy Cadena, Patricia Kelly

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May 24, 2022

Lexus Carlsbad responded

Hello MSMAGGIE.EEG60, Thank you kindly for giving us 5 stars and your positive feedback, we sincerely appreciate you doing business with us and we look forward to be able to serve you in the future Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022

MSMAGGIE.EEG60 responded

Abigail Bishop was very helpful, responsive, and professional in helping me. I would definitely give her 5 stars and would work with her again! Thanks Abigail!!

April 30, 2022

Dealership Rating
Employee Rating

Service was good. Loaner vehicle had sputum on center of steering wheel and instrument cluster. Dirty windows. I was charged for gas when I had already replaced the ga More

by MARK.ADAMS440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 16, 2022

Lexus Carlsbad responded

Hi MARK.ADAMS440, My apologies for the presentation of the loaner vehicle that you received during your service with us. Your comments are not taken lightly and will definitely be addressed with our Management Team. If you have not addressed the gas as of yet, please reach out to me directly and I will be happy to look into this. We do value our guest's opinions and are always looking to improve. Lori Smith Customer Care Manager lsmith@lexuscarlsbad.com (760)871-6353

April 28, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and accommodating. . abbey and Mary were great and helpful. They went out of their way to help. More

by Nomedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariangela Corte

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May 24, 2022

Lexus Carlsbad responded

Hello Nomedel, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 27, 2022

Dealership Rating
Employee Rating

Very friendly staff. Easy to make an appointment. Always provide a loaner Lexus to use. More

by ANDY.DENIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 24, 2022

Lexus Carlsbad responded

Hello ANDY.DENIGER, Thank you for taking the time and sending us your feedback and giving us 5 stars. We look forward to seeing you on your next visit. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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