Abel Fermin | Page 2

Abel Fermin is one of the best saler in DCH Paramus Honda with vast experience of service. He was able to sale me 2 new CRV in less than one year.He makes you feel very comfortable while presenting the best with vast experience of service. He was able to sale me 2 new CRV in less than one year.He makes you feel very comfortable while presenting the best option based on your budget. Abel thank you for your great deal. More

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Excelente atencion tratan de ayudar hasta que se acomoden al presupuesto el salón de ventas es muy bonito acomoden al presupuesto el salón de ventas es muy bonito More

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The best seller Abel really help me a lot with my car decisions he got me the best deal I ever got. 100% recommend decisions he got me the best deal I ever got. 100% recommend More

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They helped me find a great price and caring. Answered my questions and being great customer service Answered my questions and being great customer service More

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Amazing customer service, the staff is very friendly and helpful; Abel Cepeda answered alI my questions and guided me through the process of lease renewal. I highly recommend this Honda location and I am ve helpful; Abel Cepeda answered alI my questions and guided me through the process of lease renewal. I highly recommend this Honda location and I am very happy with my new car. More

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Abel has been outstanding throughout the entire purchase process. I'm thrilled with my new CRV and completely satisfied with the experience. I will definitely recommend him to family and friends who are in process. I'm thrilled with my new CRV and completely satisfied with the experience. I will definitely recommend him to family and friends who are in the market for a new vehicle. More

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**Professional Review for Honda of Paramus, NJ** I recently had the pleasure of working with Honda of Paramus and was thoroughly impressed with the exceptional service I received. Abel Fermin, the sal recently had the pleasure of working with Honda of Paramus and was thoroughly impressed with the exceptional service I received. Abel Fermin, the sales representative, was instrumental in helping me close deals on both a 2025 Honda CR-V and a 2024 Honda Accord. Abel's professionalism, knowledge, and dedication made the entire car-buying process smooth and enjoyable. In addition to Abel's outstanding assistance, I would like to extend a special thank you to Robert Tranquilli, the Finance & Insurance Manager. Robert went above and beyond to ensure that I had the perfect coverage for both vehicles, providing peace of mind and confidence in my purchases. Overall, my experience at Honda of Paramus was nothing short of excellent. I highly recommend this dealership for anyone in the market for a new vehicle. Thank you, Abel and Robert, for your exceptional service and commitment to customer satisfaction. More

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Had great experience with Honda Paramus Abel Fermin did fantastic job. Great guy & great deal fantastic job. Great guy & great deal More

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I hope this letter finds you well. I am writing to share my recent experience at your dealership, which, regrettably, was far from satisfactory. We visited with the intention of purcha I am writing to share my recent experience at your dealership, which, regrettably, was far from satisfactory. We visited with the intention of purchasing three cars, a significant investment and a decision we didn't take lightly. However, the service we received from you personally was not only disappointing but also the primary reason we decided to take our business elsewhere. From the moment we entered the dealership, your approach felt overly aggressive and lacking in the professional courtesy one would expect in such a setting. Your eagerness to close a sale overshadowed the importance of understanding our needs and preferences, making us feel undervalued as customers. Furthermore, your demeanor came across as dismissive when we sought further details about the cars' features and financing options, leaving us with the impression that our questions were an inconvenience rather than a part of your job to address. Perhaps most concerning was your reluctance to acknowledge or rectify mistakes made during our discussions. A constructive and respectful approach to such situations is essential, yet it was markedly absent. This not only eroded our trust in you but also in the dealership's commitment to customer satisfaction. In stark contrast, our experience at another Honda dealership was entirely different. We were greeted with warmth and professionalism from the outset. Their sales team was patient, taking the time to understand our needs, answer our questions in detail, and ensure we felt comfortable and informed throughout the decision-making process. This positive experience was the decisive factor in our choice to purchase the three cars from their dealership instead of yours. I am sharing this feedback not out of spite but in the hope that it serves as a constructive critique. Reflecting on and adapting your sales approach could significantly enhance your interactions with future clients. Building relationships based on respect, patience, and genuine assistance can turn potential buyers into loyal customers. Thank you for taking the time to read this letter. I wish you all the best in your future endeavors and hope you will consider my feedback as an opportunity for professional growth. HAVE FUN More

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Fermin is the agent who helped me get my car, his service was exceptional, very professional, I completely recommend Paramus Honda and congratulations for having an agent as helpful as Fermin. was exceptional, very professional, I completely recommend Paramus Honda and congratulations for having an agent as helpful as Fermin. More

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