Abdul Sheikh

I went in knowing exactly what vehicle I wanted to look at, the salesman, Mitch, was very upfront, transparent, and honest, which I respect a lot from a salesman, he was extremely helpful in helping me get at, the salesman, Mitch, was very upfront, transparent, and honest, which I respect a lot from a salesman, he was extremely helpful in helping me get as much as possible for my trade in vehicle, flexible with my downpayment and my situation overall. I greatly appreciate a dealership that is open and honest with everything, I felt as if he genuinely cared and wasn’t in it for the commission, it was a refreshing change of pace compared to other rather horrendous interactions I’ve had with previous dealership experiences. Overall 10/10, I’d come back for my next vehicle and direct those whom i know looking for a vehicle to Mtn. View Ford. More

by JLANGSTON9775 Verified Customer Verified Customer

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I have purchased many NEW FORDs in my lifetime. Mtn. View FORD is the worst dealership. My 2025 NEW EXPEDITION was not ready when I arrived for delivery. Not even on the lot. It was still being Mtn. View FORD is the worst dealership. My 2025 NEW EXPEDITION was not ready when I arrived for delivery. Not even on the lot. It was still being detailed. and no gas, and no temp tag. I waited over 45 minutes for my car. I had driven 90 minutes to get there.... so the walk around explanation was non-existent. The 2 yr FORD maintenance warranty that the sales associate, and finance person promised was not even valid for this model. They had to comp me that warranty because sales and finance did not know the details. I sent a detailed email of issues to Mike Thornton, General Manager soon after my poor delivery, and he has never returned my communication. I have never heard back from the sales associate, Mike Cates. It has been over two weeks now...There is ZERO follow-up from Mtn. View Ford. I would NOT RECOMMEND purchasing a car from them. Find another FORD dealer that wants to earn and keep your business. More

by TIM.PANGONAS Verified Customer Verified Customer

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Great service, they went above and beyond to make sure everything went as smooth as possible. Very knowledgeable and professional staff. everything went as smooth as possible. Very knowledgeable and professional staff. More

by JOSHRIMAS00 Verified Customer Verified Customer

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Our experience at mt view was excellent. Mitch made us feel comfortable and was not pushy . He was knowledgeable and made car buying easy. He treated my daughter and I with respect while bei Mitch made us feel comfortable and was not pushy . He was knowledgeable and made car buying easy. He treated my daughter and I with respect while being fun to work with. I would recommend the dealership. More

by JANET.ELLIS Verified Customer Verified Customer

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