Abby Silverleib
Abby Silverleib at Silko Volkswagen
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Abby Silverleib

General Sales Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.7
46 Reviews

School Attended: University of New Hampshire Where did you grow up?: Easton, MA Some favorites: Taylor Swift! What do you like to do in your spare time? Travel, Ski, Play with my Dog! What is something you like about working about Silko?: Our team is great, a lot of employees have been here for a long time. Silko Experience: 5 years

Dealership Experience

2 yrs, 11 mos

Industry Experience

4 yrs, 7 mos

4.7

46 Reviews

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46 Reviews of Abby Silverleib

November 05, 2024

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Employee Rating

I would like to share my great experience with sales consultant and all the management helping me with acquisition of the Tiguan More

by Ricardo Evora
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Silko Volkswagen responded

Ricardo, We’re so glad to hear that our sales team and management were able to assist you in securing your Tiguan. It’s always our goal to make the car-buying process as smooth and enjoyable as possible, and we’re thrilled you felt supported along the way. Enjoy your new Tiguan, and please don’t hesitate to reach out if you need anything in the future! Congratulations and safe travels!

November 01, 2024

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Great staff at all levels. Can’t wait to be serviced at the new Silko VW home. More

by Ap32144
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 18, 2024

Silko Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We’re also excited for you to experience our new Silko VW home—it’s designed with your comfort and convenience in mind! We look forward to seeing you there and continuing to provide top-notch service. We appreciate you!

October 29, 2024

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Always a warm welcome, fast and efficient service, and I have confidence in the work done. More

by cookiesmom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Nick Dryden

Oct 30, 2024

Silko Volkswagen responded

Thank you for your fantastic review! We're so glad to hear that you always feel welcomed and that our service is both fast and efficient here at Silko VW. It means a lot to us that you have confidence in the work we do. Appreciate you.

October 18, 2024

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Silko was quick to meet our needs and want above and beyond to make us comfortable and excited for my new vehicle. The atmosphere and environment were positive and inviting. More

by jessxjacobsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Silko Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Silko Volkswagen went above and beyond to meet your needs and make you feel comfortable. Creating a positive and inviting atmosphere is important to us, and we’re glad you felt that during your visit. Congratulations on your new vehicle! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy the ride!

August 28, 2024

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Employee Rating

Buying a car at Silko Volkswagen was a great experience. Not only did I get a great deal-they made buying fun... Matthew took his time as he politely allowed me to explore each and every car. The General Sa More

by kungfugymnastics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Silko Volkswagen responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

August 13, 2024

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Jeff was prompt and let me know how long it will take for the repair to be complete. And he was right about that. He also answered about my other query. More

by DILIP.PAUL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Jeff Richard

Aug 19, 2024

Silko Volkswagen responded

Thank you for your positive 5-star review! We’re glad to hear that Jeff provided you with timely updates and accurate information about your repair. It’s great to know he was also able to address your other queries. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for choosing us!

July 31, 2024

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Taken advantage of after 2 years and over 6,000 invested with this company being the only shop that has touch my vehicle. Now my vehicle is in drivable and cost additional 6,000 to fix repairs when the shop More

by plumfamilymanagement
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Recommend Dealer
No
Aug 02, 2024

Silko Volkswagen responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

June 17, 2024

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They were amazing. They made sure my car is always healthy. They always go above and beyond you treat me like family. Thank you. More

by WBERNADEAU
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Recommend Dealer
Yes
Jun 18, 2024

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

June 10, 2024

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Employee Rating

Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Geoff Ewell, John Medeiros , Danielle Apollonio

Jun 10, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2024

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Employee Rating

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
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Recommend Dealer
Yes
Jun 06, 2024

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

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