Abby Depedro

Great service dept, oil change tire rotation and front brakes all done the same day . great place for sales and service brakes all done the same day . great place for sales and service More

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A big thank you to Joey Doucet Who helped us find a great Jeep grand Cherokee for my son. Joey and his team have helped us by your previous vehicle and he took such good care of us that we came back and only Jeep grand Cherokee for my son. Joey and his team have helped us by your previous vehicle and he took such good care of us that we came back and only shopped here for our next vehicle. Sid found us some great financing terms and options that we were very happy with. I also have my truck Service here for all maintenance and their service department is great. Highly recommend going and seeing Joey and his team for your next used vehicle purchase More

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Everyone was very pleasant and helpful. That is a great team you have. Hang on to them. That is a great team you have. Hang on to them. More

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The Purchase: We found the vehicle we wanted in the Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we pur Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we purchased. The transaction was smooth and significantly quicker than previous experiences we’ve had in large cities. The AWESOME Service: When we purchased the vehicle, we had come to an agreement with the Sales and Service Managers to perform some minor maintenance / repairs at cost the next time we brought the vehicle in for service. Since the purchase date, the ownership/leadership has changed and to my surprise, they had everything documented and they proactively honored the agreement! Beyond that, Abby Depedro is the most knowledgeable, level headed, competent and welcoming Service Writer I’ve ever met. Being small business owners, we know how difficult it is to find, groom and retain such employees. We can’t forget to mention the Mech’s; Great job! We are very happy, and you have earned our business! More

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With Steve there was never any pressure , we just looked at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales peo at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales people , and their families . I will go back , and direct freinds to try him before buying . More

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Let's just say they had my truck for 2 months came in not running told me electrical problem then blamed electrical problem on another dealer that had worked on truck before at the end of two months it took running told me electrical problem then blamed electrical problem on another dealer that had worked on truck before at the end of two months it took them all that time to find a real problem which was water in the gas tank claim they were going to drop the tank clean the system out when I got the truck back I didn't even make it out of town it started to act up but then cleared up again after the second hurricane truck was sitting at dealers for the first one truck would not run again decided no way was I going back there after throwing away $1,500. I've got to take care of it myself found the problem crack in the fuel pump which is on top of the tank right below to split between the cab and the truck bed so all rain off running off of the crew cab pouring on the top of the tank. tank had never been touched or removed. Totally incompetent two months to find a problem that automobiles have had since they were invented. More

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Desoto Ford Service Dept in Arcadia FL are truly a hard working group of professionals. Jeremy, Abby, Matt and Lee exceeded our expectations. We appreciate the work they did and the extra mile they went fo working group of professionals. Jeremy, Abby, Matt and Lee exceeded our expectations. We appreciate the work they did and the extra mile they went for us. More

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Been there twice in the past month, service and recall. Both times were a pleasing experience. I'll be back Both times were a pleasing experience. I'll be back More

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Great service. Abby quoted the repairs, no hidden fees or add on repairs. She was courteous and called me by name. The repairs were completed on time. add on repairs. She was courteous and called me by name. The repairs were completed on time. More

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They were. Courteous and above all honest. I was told how long it would be and it was right on. I called in the day before and they had the tires laying out waiting. long it would be and it was right on. I called in the day before and they had the tires laying out waiting. More

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