Abby Bacon

I called to schedule an oil change for My 2024 Silverado and also had a vibration in the dash. I needed checked out. While my service writer Ronita, took care of the notes for the mechanic, I met with Abb and also had a vibration in the dash. I needed checked out. While my service writer Ronita, took care of the notes for the mechanic, I met with Abby to ask if she could help with an ongoing issue with a flaw in the paint on the roof of my truck. This has been something I have called about for months with no resolution. When Abby Bacon discovered that nothing had moved forward toward getting this paint flaw repaired, she immediately started the process to have it addressed by Chevrolet. Abby also made sure that my appointment was scheduled at the time of day to ensure the best travel times for traveling from Vancouver to Gladstone as to avoid rush hour traffic. Abby is a fantastic manager/director. Mcloughlin is very fortunate to have her. She is smart, knowledgeable and makes every effort to satisfy the customer. Thanks Abby!!! Also I want to mention how helpful Ronita was! She researched every question I had about my new diesel pickup, and was very prompt with answers. I was very satisfied with the service I received. More

by ponydog2 Verified Customer Verified Customer

Report | Print