Aaron Wolf

awful place. took 9 hours to fix the two simple recalls and oil change. they brought the car out with the check engine light still on. after all of this they neve took 9 hours to fix the two simple recalls and oil change. they brought the car out with the check engine light still on. after all of this they never even updated the oil change sticker. best of all I find a cigarette butt in the car from the dirty guy who was working on it. will never go back. More

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Oil change disaster drove 20 min oil pored out car shut down towed away. Manager was uncaring. Said accidents happen no big deal. No car for me to use. Then he offered free oil changes ( I all ready get t down towed away. Manager was uncaring. Said accidents happen no big deal. No car for me to use. Then he offered free oil changes ( I all ready get that but an oil change is 2 hours so who wants that) also said he would fill my tank when they returned the car. Nope they didn’t. No wonder the support help is so arrogant when you call and while you are there. I had them xx on a recall and was told there wasn’t one. There is. They tried to charge me for the oil change that was part of buying there. More

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Would not recommend this dealership. i had the worse experience ever. With a simple maintenance on my car and a. Paint flaw to be reviewed the run around I received. Called to complain an i had the worse experience ever. With a simple maintenance on my car and a. Paint flaw to be reviewed the run around I received. Called to complain and still no response or consideration to deal with it More

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No proof Simoniz GlassCoat was ever applied after paying $700 for it. They claim to have applied it "over" or "around" an instruction sticker on a high use location on the tailgate. The reality is, they exp $700 for it. They claim to have applied it "over" or "around" an instruction sticker on a high use location on the tailgate. The reality is, they expect blind trust and for consumers to just really want the warranty, not the actual protective coating. Zero trust by talking with multiple people at Murray Kia IF it was applied, zero ownership to having not applied it properly. So much negativity and arrogance from this place! If you want it done correctly, if you'd like it without a hassle and arrogant attitudes, go somewhere else. I've escalated legally to sort it out, while no one there hears the real problem. More

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Had a appointment at 8:30 for inspection and oil change i called at 1:00 was told it would be another two hours told them I’ll take it somewhere else. Second time I had bad experience with there service dep called at 1:00 was told it would be another two hours told them I’ll take it somewhere else. Second time I had bad experience with there service department there won’t be a third. More

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They quick and very easy to deal with, great customer from start to finish. I would recommend them to family or friends for buying a new car! from start to finish. I would recommend them to family or friends for buying a new car! More

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