Aaron Stokes

Really - outstanding performance from the Audi Novi team. My wife and I travelled 450 miles to complete the purchase. Aaron was very responsive and supportive during our initial inquiry. Venita went above a My wife and I travelled 450 miles to complete the purchase. Aaron was very responsive and supportive during our initial inquiry. Venita went above and beyond what I would consider to be a normal transaction. Start to finish Aaron and Venita were models of top-notch customer care. I would not hesitate to recommend this dealership and I would certainly drive 17 hours to do business with them again. More

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It’s everyone’s personality for me! Zach especially, is such a hoot! He’s also generous in his negotiations. Vanita was so honest & is a fellow Jesus lover! Aaron was efficient & kind t Zach especially, is such a hoot! He’s also generous in his negotiations. Vanita was so honest & is a fellow Jesus lover! Aaron was efficient & kind to gift me some Scooby socks after my purchase. Peter helped me with unloading/loading from my old car to new car. & Lee helped me set up my Audi app. Definitely buy here! Just for the personable experiences alone even if you don’t need a car, go visit & get a laugh! More

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Vehicle purchasing experience that was relatively simple and easy. Aaron provided a great buying experience. Highly recommended! and easy. Aaron provided a great buying experience. Highly recommended! More

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We loved working with Aaron! He made the tough chore of buying a car a joy! He made the tough chore of buying a car a joy! More

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Car is exactly what I wanted. Aaron was very helpful and fun to work with Aaron was very helpful and fun to work with More

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Great customer service. Answered all my questions thoroughly and promptly. Went out of their way to assist in my purchasing needs. Answered all my questions thoroughly and promptly. Went out of their way to assist in my purchasing needs. More

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They were on time for my appointment and had the car ready for me. Test drove the car and was given all the information I Requested. Explained all the paperwork to my understanding. They cleaned the car ready for me. Test drove the car and was given all the information I Requested. Explained all the paperwork to my understanding. They cleaned the car and assisted with transferring my personal items from the traded car. Very professional and personable. More

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The process was long. We received 1 key. My gas tank was not filled up. We received 1 key. My gas tank was not filled up. More

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Horrific customer experience from start to finish. The salesperson was unprepared, I had to wait several hours to be helped when we had already arranged an agreed upon time, I had to remind him three The salesperson was unprepared, I had to wait several hours to be helped when we had already arranged an agreed upon time, I had to remind him three different times I was driving from three hours away. It’s been over a month, my temp plate is long expired, and they have told me on three separate occasions that the plate has shipped. My salesperson won’t call me back. For the amount of money I paid for the vehicle and the zero effort that the dealership needed to make for the sale…. I’d give them zero stars if it was option . So I have a beautiful vehicle sitting in my driveway I can’t drive. Management is “never available” Go anywhere else More

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Everyone was so nice and accommodating here. So many nice touches that made my experience a positive one. They were super fair with my trade in, and very pleasant to work with. Highly recommend! So many nice touches that made my experience a positive one. They were super fair with my trade in, and very pleasant to work with. Highly recommend! For me it was a two hour drive but so worth it. Will come back here for my next vehicle for sure. More

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