Aaron Pearson

This was a big, very inconvenient failure--right after having the transmission checked & fluid changed at Albany. It sure looked like cause & effect---but very careful checking by the Service manager sho having the transmission checked & fluid changed at Albany. It sure looked like cause & effect---but very careful checking by the Service manager showed--just bad luck. And little inconvenience (because of a loaner from the dealer in Sacto, where the transmission blew. It was very carefully checked out, and the care--and ability to articulately describe it--showed its was just a manufacturing defect. That level of technical effect is very reassuring. More

by johnmrea Verified Customer Verified Customer

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My dealings with the dealership and the Service Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! More

by jmdriscoll Verified Customer Verified Customer

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Quickly helped me to diagnose and fix a battery problem, and got it for me under warranty. Thanks, Aaron. and got it for me under warranty. Thanks, Aaron. More

by geofru Verified Customer Verified Customer

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Great company with excellent service, clear explanation of planned procedures, well organized expectation of completion and a summary discussion, both written and verbal about the findings. of planned procedures, well organized expectation of completion and a summary discussion, both written and verbal about the findings. More

by CRYBABYRANCH Verified Customer Verified Customer

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Peggy is an All-Star! Great communicator and explainer and follow-upperer and friendly and simply All Pro. Great communicator and explainer and follow-upperer and friendly and simply All Pro. More

by GREGSAN11 Verified Customer Verified Customer

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Great customer service, quick and easy to setup appointments. Fast turnaround when I got a trailer hitch installed. appointments. Fast turnaround when I got a trailer hitch installed. More

by tyleraddison Verified Customer Verified Customer

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Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! approachable about any questions or concerns about my car and have always had my car done when they said they would! More

by michellemferrari Verified Customer Verified Customer

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This dealership is always ready to help if I have a problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I lo problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I love my car but the electrical components often are challenging to me. More

by dsb0 Verified Customer Verified Customer

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Right on time. Answered all questions. Very helpful always helpful if a light is on and I go in. The service is why I bought a Subaru Answered all questions. Very helpful always helpful if a light is on and I go in. The service is why I bought a Subaru More

by BCKYWHT Verified Customer Verified Customer

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Aaron was a true advocate for me in dealing with Subaru Corp to fix my transmission. Torii did a great job of managing the repair work and keeping me informed regarding progress and completion. Corp to fix my transmission. Torii did a great job of managing the repair work and keeping me informed regarding progress and completion. More

by gdluce7 Verified Customer Verified Customer

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