Aaron Oates

Great job Professional service Would recommend Hoffman ford Look forward to the next service Thank you Fred Hoffman ford Look forward to the next service Thank you Fred More

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A very good experience. Very professional service. I have going to Hoffman for 35 years and have always had a good experience buying vehicles and getting prompt service. Very professional service. I have going to Hoffman for 35 years and have always had a good experience buying vehicles and getting prompt service. More

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My first encounter with the Ford Service Center was very pleasant and accommodating. The Staff personnel were respectful and responsive and the waiting area was inviting with a variety of beverages. I asked pleasant and accommodating. The Staff personnel were respectful and responsive and the waiting area was inviting with a variety of beverages. I asked Mr. Hudson several questions regarding my Maverick and found him to be very knowledgeable and resourceful. Five (5) Star rating! More

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My Hoffman service department experience was exceptional! I purchased a gorgeous green 2016 Ford F 350 Super Duty with dually wheels in January.It is my pride and joy, purchased from another well known Ford I purchased a gorgeous green 2016 Ford F 350 Super Duty with dually wheels in January.It is my pride and joy, purchased from another well known Ford Dealership which I will credit to later. My Green Dually always gets complements. Friends and Strangers just feel comfortable telling me how fine my Super Duty is. I was leaving the poll early Tuesday morning and a Need Oil Change Soon warning started going off. This was the first warning I had gotten. I immediately called my Ford Dealership and their service dept. was booked until the week of Thanksgiving- I panicked and was told to contact any available Ford Dealership. I called Hoffman Ford on Columbus Boulevard and was booked for service within the hour. What a fabulous, pristine facility. I was greeted with a smile and felt quite comfortable in their thoughtful waiting room. You can tell when people enjoy and respect their jobs. It felt like my original Dealership- this Ford Company has this whole Sales, Customer Service thing down to a science. I truely appreciated how both facilities felt like one, although as a new buyer, I, of course knew my "original crew" by name. Wow! If I didn't know better I would think that these Hoffman Guys were trying to win me over, ooh! Technically, this one is closer. But I get it....my family has always been FORD ENTHUSIASTS! The accommodations and seamless way of doing things, the impeccable surroundings, etc.is a true representation of The Brand I simply have an extended family I can forever trust. Go! GO!! Selig Mitchell Ford my original and forever truck family!!!...and Wow! WOW!! HOFFMAN YOU made my day!! Go, GO FORD. WHAT. A TEAM !! More

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Extremely upset! My vehicle was bought to be serviced.. When the vehicle was picked up, the entertainment radio screen was completely blacked out… My vehicle was not My vehicle was bought to be serviced.. When the vehicle was picked up, the entertainment radio screen was completely blacked out… My vehicle was not dropped off this way! Manager Andy was informed of this his response was take your car somewhere else… When this was escalated to Sam Pines, His response was we cannot assist you and not this $1400 cost is my expense… Customer service is horrible and they break your vehicle and try to charge you for it… stay away !! More

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Very helpful and took care of all my needs. Got everything done in the estimated time. Got everything done in the estimated time. More

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The service department was able to get my truck in for a service and it was completed in record time, just before a long road trip. I would highly recommend Hoffman Ford!!!! I would also like to Thank Sam service and it was completed in record time, just before a long road trip. I would highly recommend Hoffman Ford!!!! I would also like to Thank Sam P and David P for the outstanding white glove treatment… More

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Great service, friendly, helpful, no hiccups, ready on time. Easy to deal with, never had to take car back because of fault. time. Easy to deal with, never had to take car back because of fault. More

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I always get great service at Hoffman Lincoln in East Hartford CT Dave is the best. Hartford CT Dave is the best. More

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Tyler was very helpful and took care of our issues very pleased with the service pleased with the service More

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