Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Aaron Kiessel
Aaron Kiessel at Windy Chevrolet
Refer Me

Aaron Kiessel

Service Advisor

Windy Chevrolet

1008 Canyon Rd
Ellensburg, WA 98926

Contact Me
3.7
13 Reviews
3.7

13 Reviews

Write a Review

13 Reviews of Aaron Kiessel

February 01, 2025

Dealership Rating
Employee Rating

Their communication was very poor. Their techs appear to lack in quality with diagnosing issues. They had my truck for a month and finally fixed it with help from GM Tech. They dama More

by pk.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lily Lands , Roger

Report | Print

January 24, 2025

Dealership Rating
Employee Rating

All the people there are great and very very nice and they go above and beyond More

by ROBERTSONGARY141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Lands

Report | Print

January 19, 2025

Dealership Rating
Employee Rating

The staff is very friendly and helpful I took my car in for an oil change and was informed along the way and helped ! More

by CIERAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Stratton, BRET MCDONALD, Joshua Munoz, Colin Montgomery, Aaron Palmer, Jessica Perkins, Boden Parrish, Dalton Lovell, Lily Lands

Report | Print
Jan 20, 2025

Windy Chevrolet responded

Thank you for the 5 Star review and servicing your vehicle at Windy Chevy

January 19, 2025

Dealership Rating
Employee Rating

Excellent service with polite, professional staff. Very respectful of my time and needs. Thank you Windy for all you do. I will be sure to refer anyone in need of service or a vehicle to you More

by Harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Stratton, Lily Lands

Report | Print

January 16, 2025

Dealership Rating
Employee Rating

Customer service has decline significantly in the last two years. Condesending service reps that didn't complete tasked asked for. More

by btsekulich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lily Lands

Report | Print
Jan 16, 2025

Windy Chevrolet responded

My apologies that we did not meet your expectations, please allow me the opportunity to discuss what happened and how we can improve. My contact information is below. Thank you Ron Stratton V.P. of Operations 509-925-1200

January 14, 2025

Dealership Rating
Employee Rating

Worked hard to help solve my automotive problem. I appreciated that. It did take a long time though. More

by allob98926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Lands

Report | Print
Jan 16, 2025

Windy Chevrolet responded

Thank you for the kind words and the opportunity to work on your vehicle as we know its important for you to be taken care of in a timely manner. Ron Stratton

January 03, 2025

Dealership Rating
Employee Rating

Quoted us about 3 hours for work done on my car, but took six hours to complete More

by VANTAGECHARLOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lily Lands

Report | Print
Jan 10, 2025

Windy Chevrolet responded

Thank you for your patience, there can be unforeseen circumstances regarding repairs that we don't initially see until working on a vehicle. We do appreciate your business and hope we can exceed your expectations on your next visit. We have put some additional processes in place to better our Service department for our customers. Ron Stratton V.P. of Operations

January 01, 2025

Dealership Rating
Employee Rating

Service department quickly diagnosed my problem with the TPMS, had the needed sensors in stock, and replaced the sensors in a timely manner. More

by HENEBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Lands

Report | Print
Jan 10, 2025

Windy Chevrolet responded

Thank you for the five star review and we greatly appreciate your business.

January 01, 2025

Dealership Rating
Employee Rating

Worst service department in the state. My new car was running great, I took it in for routine maintenance at 22,500 miles and it died 3 miles from the dealership. I had to tow it back at m More

by elizabethosiadacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lily Lands

Report | Print
Jan 10, 2025

Windy Chevrolet responded

We appreciate your patience as there can be many unforeseen circumstances. It looks like the Service department gave you a loaner vehicle to assist and get the updates completed on your vehicle. Ron Stratton V.P. of Operations

Jan 11, 2025

Windy Chevrolet responded

I did check into your comment regarding the tow into the dealership, you have roadside assistance through GM and that's a service at no cost to you for any future needs. Please push the blue OnStar button and allow the operator to assist. We only have a select number of vehicles in our loaner status to meet the demand, your vehicle is in full warranty and we try to accommodate everyone's needs. We did share with you this and tried to give the best solutions regarding the situation. Please know all of our customers are important and its our number one priority to make sure we do everything possible every customer.

Jan 11, 2025

elizabethosiadacz responded

It is Windy Chevrolets lack of responsibility that is most vexing. They did not pay for the tow that was needed as my car died less than three miles from leaving the dealership. I also lost a days work as the loaner was not all-wheel drive and it was snowing. I transport children in State care. Not once did anyone apologize for the inconvenience or the added expense. Why should it cost the customer when I paid for a service that Windy Chevrolet failed to perform?

Jan 11, 2025

elizabethosiadacz responded

I beg to differ. My experience with Windy Chevrolets service department was, at best, an exercize in disregard. If I had been told to call on-star, I would have. Your service manager told me to have the car towed. Period. Had he cared enough to tell me to use on-star, the expense would not have been billed to my insurance. At the very least the customer service at Windy Chevrolet has MUCH room for improvement. No one cared enough to tell me i could use onstar!

Jan 11, 2025

elizabethosiadacz responded

Please dont make it sound as if Windy Chevrolets employees - specifically the service manager- had any interest in a good out come. My car was not in for repairs. Only routine maintenance. It was returned to me in non working condition. I would encourage others to consider Windy Chevrolets lack of concern, inability to be accountable and misrepresentation of my complaint a good reason NOT to do business with you.

December 29, 2024

Dealership Rating
Employee Rating

Lily was speedy and courteous with the answers needed. Car was returned clean and was pleased with the shuttle service provided More

by BNTMAGLIETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Stratton, Lily Lands

Report | Print
Jan 10, 2025

Windy Chevrolet responded

Thank you for the kind review and five star rating. Windy Chevy and Lily greatly appreciates your business. Ron Stratton V.P. of Operations

1
2

Dealership Inventory (127 Vehicles)

used 2023 Dodge Durango car, priced at $34,397
2023 Dodge Durango
used
DB Black Clearcoat exterior
Automatic
All-wheel Drive
$34,397
View Details
used 2008 Jeep Wrangler car, priced at $12,897
2008 Jeep Wrangler
used
Black exterior
Manual
Four-wheel Drive
$12,897
View Details
used 2021 Chevrolet Trax car, priced at $19,597
2021 Chevrolet Trax
used
Silver Ice Metallic exterior
Automatic
All-wheel Drive
$19,597
View Details
used 2021 Alfa Romeo Giulia car, priced at $26,597
2021 Alfa Romeo Giulia
used
Lunare White Metallic exterior
Automatic
All-wheel Drive
$26,597
View Details
new 2024 Chevrolet Suburban car, priced at $87,997
2024 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
$87,997
View Details
used 2012 Ford F-350 car, priced at $39,698
2012 Ford F-350
used
White Platinum Tri-Coat Metallic exterior
Automatic
Four-wheel Drive
$39,698
View Details
View All Inventory