Aaron Hassell | Page 7

First time customer. The Service Dept. was outstanding! Thank you for servicing and taking care of the recall on my 2019 Nissan Rogue SL - Jason E. Thank you for servicing and taking care of the recall on my 2019 Nissan Rogue SL - Jason E. More

Report | Print

Takes a minute for them to get up and running. No real amenities just get the job done. I was there at 8:45. Work started much later. It was not busy. Looked like mechanics start after 8:00. amenities just get the job done. I was there at 8:45. Work started much later. It was not busy. Looked like mechanics start after 8:00. More

Report | Print

leasing car The Service was Excellent and The people Was very nice I like to Lease from them thank you to everybody that worked with me and help me . The Service was Excellent and The people Was very nice I like to Lease from them thank you to everybody that worked with me and help me . More

Report | Print

They’re freaking awesome! Everyone is helpful and try their best to make customers happy af. No diggity. Thank you to all of you for everything! their best to make customers happy af. No diggity. Thank you to all of you for everything! More

Report | Print

Exceptional Customer Service They go to extra lengths to serve their customers. I had a recall the day of my oil change and they advised me promptly and fit in that service to mak They go to extra lengths to serve their customers. I had a recall the day of my oil change and they advised me promptly and fit in that service to make sure I was safe. They had me in and out of there. They are a great team in dearborn. More

Report | Print

Bad Service , Irresponsible Management I gave my car for a Service in April-3rd week 2019,which included Tire rotation as per their Bill .but nothing was done. not even the Tire pressure wa I gave my car for a Service in April-3rd week 2019,which included Tire rotation as per their Bill .but nothing was done. not even the Tire pressure was checked or corrected - as they needed to. but they CHARGED amount for that. On bringing it to their notice , they AGREED The tire pressure would have been corrected if Rotation was done. They bluntly mentioned "will take care that this does not repeat" and still CHARGED the amount for Tire rotation - which was not done saying the person who had done the service had mentioned that rotation was done. Although the facts speak different. IRRESPONSIBLE MANAGEMENT ! More

Report | Print

New owners... Now horrible service! Beware! Oil change on my visit, which under the previous lease contract was free, now under new ownership is $60. No letter or communication to inform of the Oil change on my visit, which under the previous lease contract was free, now under new ownership is $60. No letter or communication to inform of the change. Ok, whatever they were giving it for $30. Then for a basic oil change I waited for close to 2 hours... 1 hr and 50 min to be more precise. No sorry, no update to let me know how long it will take nothing. Just an excuse of we only have one person working today... We are not even supposed to be open today... and more b.s. along those lines. Who the xxxx has the time to wait 2 hrs for an oil change where you can go anywhere else for the same price and be out in 15 min. RIP AllPro Nissan. This place is garbage now. More

Report | Print

Service rep. changed brake fluid at 30K miles_pads are good Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get th Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get the brake fluid drained/replaced (on my vehicle with 30K miles.....then later I reviewed the manual (I did not find that recommendation) ...I talked to my co-workers and they told me that If you are female, the service reps always try to sell you everything and anything (even if you do not need it), ......here I am with an additional 10K miles & my original brake pads are still good.....I took my vehicle for another oil change & the same Service rep. at "ALL PRO NISSAN OF DEARBORN" told me that I needed to change the brake fluid.....My reply to him was "You just change the brake fluid at 30K miles, and I have been advised that I did not need the brake fluid changed, and now at 40K you want to change it again, I added I now know that you get the brake fluid changed at the time you get new brake pads & my original brake pads are still good" I went for an "all points/multi point check oil change" BUT Service at All Pro Nissan skipped the "multiple point check & use that time to change the brake fluid and get the charge for it. More

Report | Print

My New Altima 2.5 SR (my 3rd Nissan car) After finally parting with my 2000 Altima (that is still a very reliable, great running car) but keeping it in the family for my niece to drive, I wen After finally parting with my 2000 Altima (that is still a very reliable, great running car) but keeping it in the family for my niece to drive, I went to All Pro Nissan looking for a new car. I met Samar Taha. I wasn't sure if I wanted another Altima so I test drove other models as well. Samar was very patient and did a great job explaining and showing me the car's features. I am "old school" and new to the advanced technology in the cars today so it was a little intimating learning about the car and looking at the dashboard with all the features. However, the Nissan designers made everything very user friendly. At first, I wanted just a basic model, but when Samar explained, without any pressure, the different features of each model and I saw what I could get for the money, I was sold on the 2.5 SR. Samar was with me every step of the way. I had so many questions, deciding on one thing and then another, but Samar always had the answers or always got back to me in record time. On the day I picked up my new Altima, my brother drove my old Altima to All Pro with me so I could get my personalized plate put on the new car. I noticed that one brake light was out on my old car, but the All Pro Service team took care of that as well as changing our plates. I had experience with the All Pro Service team namely Bill Gibson and Aaron Hassell in the past and it was always a great one. The All Pro Nissan Team is professional, experienced and knowledgeable to be sure. I think more importantly, especially in the fast paced world we all live in, they are welcoming, sincerely friendly, and take the time to explain and answer questions. You can see they enjoy what they do and enjoy working together. It has been a pleasure! Donna Sekulidis More

Report | Print

Parts and service Had to get some body parts for my 2013 Nissan Altima. Justin and Aaron went above and beyond to find the exact parts that I needed and had them the ne Had to get some body parts for my 2013 Nissan Altima. Justin and Aaron went above and beyond to find the exact parts that I needed and had them the next day as promised. This is the "ONLY" Nissan dealer I will ever go with for parts, service and my next new car purchase. More

Report | Print