Aaron Ferguson | Page 8

Good service good communication friendly employees no bad understanding to the point nice and clean understanding to the point nice and clean More

by RANDALLBEGLEY3 Verified Customer Verified Customer

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Went in for an oil change and tire rotation and it comes with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck there 2 days they would try to work it in the advisor showed no concern that they miss the brakes on the inspection or seem to care I emailed the service manager and I got a "form letter" answer were trying to come up with a way to track the inspection and he had no record of the inspection. I'll tell you when it was Coutersy Chevrolet I gotvan inspection sheet and an explanation every time. I had to take it to Firestone auto care to get it looked at at the brakes were bad enough to require rotors and they were groved so deep they had to be replaced. I was getting ready for a long road trip with family and this problem they didn't see could have caused a serious accident. I had to email the president and vice president which I got a message from the vice president saying he had taken care of it and that he would like to give me a complimentary oil change. Unsure if I trust them to service my truck again if they are so careless as to miss the brakes being worn out and not say anything. More

by TABRIGHT Verified Customer Verified Customer

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Don't have a response for here. Thank 😊 you. They were great worked me in quickly. Thank 😊 you. They were great worked me in quickly. More

by TNFRECKLES Verified Customer Verified Customer

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