Aaron Ferguson

The service department took good care of me and fixed my vehicle quickly. Thanks for getting me back on the road. vehicle quickly. Thanks for getting me back on the road. More

by joshbuttry Verified Customer Verified Customer

Report | Print

I have no farther comment . This should be good enough to answer your request. OK This should be good enough to answer your request. OK More

by PKIDD Verified Customer Verified Customer

Report | Print

Champion GMC in Kingsport gained a permanent customer. I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed all dealerships push for leases, but refuse to except the end-lease agreement because dealers don't make no money on the deal unless the own it. Champion did the exact opposite. Ed was absolutely amazing! I think in his heart he knew I was going to lose my car and not be able afford another car. After 6 hours of Ed and Kevin working hard together, Ed presented me with an offer. An offer I was not expecting. An offer I was excited to except. Then another offer was presented. I want to start to cry. The offer was even better than the other. They were able to help me save my car. I am forever grateful. This dealership is not greedy and selfish at at all. Including the shop, they too went above and beyond to figure out a warranty issue and dealing with other dealerships neglect. I can not express all the thank yous in the world. A recommendation is in order here. More

by jcioni1972 Verified Customer Verified Customer

Report | Print

The service department is top notch in my opinion they are very considerate and nicr are very considerate and nicr More

by weeks423 Verified Customer Verified Customer

Report | Print

A great service department. They really take care of you before, during and after the service is completed. They really take care of you before, during and after the service is completed. More

by MAJCOLONEL Verified Customer Verified Customer

Report | Print

Wait time was long but given they were working with a warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. More

by AMBERROGAN21 Verified Customer Verified Customer

Report | Print

The service department is one of the best. They take the time to fully understand the issue. Everyone is very friendly. They take the time to fully understand the issue. Everyone is very friendly. More

by MAJCOLONEL Verified Customer Verified Customer

Report | Print

Great service, always friendly and usually able to get an appointment fairly quickly. Highly recommend appointment fairly quickly. Highly recommend More

by MILLIE1183 Verified Customer Verified Customer

Report | Print

This was one of the worst experiences I have had since transitioning from Subaru. I was there for over 2 hours. transitioning from Subaru. I was there for over 2 hours. More

by HALEYJ75 Verified Customer Verified Customer

Report | Print

Service is quick and efficient, it's nice to get the text messages with updates about what's going on during my service. messages with updates about what's going on during my service. More

by MELISSA.ADKINS0813 Verified Customer Verified Customer

Report | Print