Aaron Cox
Aaron Cox at Ferman BMW
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Aaron Cox

Finance Manager

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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4.9
453 Reviews

Dealership Experience

5 yrs, 10 mos

4.9

453 Reviews

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453 Reviews of Aaron Cox

February 22, 2025

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Employee Rating

Mario Borbolla was the best sales agent. My wife and I have bought 2 bmw’s working with him and would recommend him to friends and family More

by scottlivernois
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Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez, Mario Borbolla, Jr , Leah Greenfield

February 13, 2025

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The entire staff at Ferman BMW was fantastic! ! I’m very happy with the whole buying experience. I went in for service, found a great upgrade option, and came out with a new car. They really went More

by j.chaplin
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Recommend Dealer
Yes

February 12, 2025

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Overall poor communication! I still haven’t received my tags and registration. The 30 day tags expired a month ago. More

by taraya1222
Recommend Dealer
No

Other Employees Tagged: Scott Douglas, Joseph Callipare

Feb 14, 2025

taraya1222 responded

1st it’s Taraya! 2nd I have the emails were I communicated clearly as well as the text messages from the salesman I worked with. So let me address everything. It took Scott Douglas a few days to email me explaining what I needed to do to receive my permanent tags. He said once I pay the taxes I have to email him with a paid receipt. I called and spoke with him on or January 22 to confirm I received the email and will pay and email the receipt within the week. I sent him the paid taxes receipt on January 30th. I sent another email on February 5 inquiring about my tags and checking to confirm if he received the email. When I didn’t get a respond I began to call, I left him several voicemails. I called last week because I didn’t get a response to the emails or voicemails. I finally spoke to Scott again on Feb 6th and asked him if he received my email and if he could update me on the whereabouts of my tags. I quote “Ms Banks I just spoke to someone the other day and they are on the way all you have to do is check the mail. However, I checked the mails yesterday and it wasn’t there so I called yesterday, again! I spoke with a gentleman by the name Alejandro. He took time with me and got a response by a man name Don I believe, confirming he has the tags and will be shipped this weekend. He told me if I don’t have it by Monday to give him a call and let him know. I’m thankful for him because he’s the only person after signing the paperwork and sending you all the check that’s helped me because since there’s been minimal communication from the gentleman I worked with including the sales guy. Now when I went to pay my taxes the receptionist did confirm the taxes were already paid and I was confused. I asked if she could tell me who paid them and she said it was a business by the name of DGS (I think I have the name written down at home). I said I was going to wait for a receipt from the business or take it as a blessing if I don’t get an invoice from this business by the end of the year, just being honest. I was going to respond back privately but after reading your response again I can’t unfeel the rudeness so I’m choosing to respond publicly so further inform customers of the horrible communication as I stated. At this point because of the inconvenience, lack of communication and unprofessionalism from the sales guy Joe the taxes you say was paid by ya’ll should be pain and suffering. Now Karl because you tried to invalidate my experience and defend my poor communication comment based on my receipts and what I just explained can you please point out why no one informed me of you all paying the taxes especially considering I spoke with someone yesterday!? Or even further more can you explain why your response was rude and you missed named me?

February 12, 2025

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This was honestly the smoothest car buying experience I've ever had. They made it hassle-free from start to finish and were more than helpful during the entire process. I'll definitely be going back to F More

by matt.thornton.software
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mario Borbolla, Jr, Angelo Panico , Charlie Fernandes

February 06, 2025

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Alex Wolf was our salesperson and was fantastic to work with. Extremely knowledgeable and made the transaction a breeze along with Angelo and Aaron. This was our 3rd purchase through Alex. Thanks everyo More

by cmuniz1
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Recommend Dealer
Yes

Other Employees Tagged: Alex Wolf, Angelo Panico

February 04, 2025

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The best in customer support and service! Dave and Sal are terrific! Super dealer! Thanks. More

by championsOH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: david theado, Sal Graziano

February 02, 2025

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Employee Rating

One of the biggest deterrent to buying a new car is the finance hassle! I did not find this true at all at Ferman BMW in Palm Harbor. Mary Keller was absolutely the best. I cannot say enough good thing’s a More

by mvancleave1
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Recommend Dealer
Yes

Other Employees Tagged: Mary Keller, david theado

January 31, 2025

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I would like to say that they made the process of buying my vehicle easy. They were very professional and considerate of my time. I would definitely consider them for my next purchase. More

by aundreayleon1987
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Recommend Dealer
Yes

January 31, 2025

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Exceptional service! The team was quite Knowledgeable about every detail. They made what is typically a stressful experience for me quite easy. I love my car- I feel like More

by lizzie_smith55
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Chodorowski, Alan Mazur

January 24, 2025

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Salesperson and financial department were excellent. They really made the entire process very simple and efficient. More

by endodro
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Comninel

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