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Aaron Carter
Aaron Carter at Gerald Kia of Matteson

Aaron Carter

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

Contact Me
4.7
54 Reviews

Dealership Experience

5 yrs

Languages Spoken

English English

4.7

54 Reviews

Write a Review

54 Reviews of Aaron Carter

June 08, 2025

Dealership Rating
Employee Rating

People were great and willing to work with you. They were very professional and honest! More

by pmoney1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Shamir Turner, Andrew Vela

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Jun 08, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Gerald Kia of Matteson. We pride ourselves on providing professional and honest service, and it’s great to know that it made an impact on you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 07, 2025

Dealership Rating
Employee Rating

Everyone at Gerald Kia in Matteson was great to work with. Aaron Carter made buying a new car a great experience. I would recommend anyone to this dealership 10/10 experience. More

by linaram01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 07, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Gerald Kia of Matteson was great and that Aaron made your car buying journey enjoyable. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Gerald Kia of Matteson

May 31, 2025

Dealership Rating
Employee Rating

Great communication from the first phone call until I picked up the car. Could not have had a better experience. More

by jackjkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Did not interact

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Jun 02, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback, Jack! We're thrilled to hear that you had great communication throughout your experience with us at Gerald Kia of Matteson. It’s our goal to provide the best service possible, and we’re glad to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 27, 2025

Dealership Rating
Employee Rating

Chris was excellent. He got us in and out quickly. He was also very accommodating. More

by tnenglish1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 02, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided excellent service and got you in and out quickly. At Gerald Kia of Matteson, we strive to accommodate our customers' needs. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 23, 2025

Dealership Rating
Employee Rating

The employees were very courteous and very attentive. And explained everything very well.I really appreciate that thank you More

by LULAA.CAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful feedback, Lulaa! We’re thrilled to hear that our team at Gerald Kia of Matteson was courteous and attentive, providing you with clear explanations. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 21, 2025

Dealership Rating
Employee Rating

We would definitely use this dealership in the future! They were friendly knowledgeable and helpful! Smooth transaction. More

by fredrickrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you for the wonderful review! We are thrilled to hear that you found Gerald Kia of Matteson to be friendly, knowledgeable, and helpful, and that your transaction went smoothly. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 20, 2025

Dealership Rating
Employee Rating

Chris was very informative and helpful and a very well mannered nice guy! Thanks for the help! More

by gianiquelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you, Chris, for your wonderful review! We're thrilled to hear that you found our team informative and helpful. If you ever need assistance again, please don't hesitate to reach out. We look forward to welcoming you back to Gerald Kia of Matteson! Sincerely, The Team at Gerald Kia of Matteson

May 20, 2025

Dealership Rating
Employee Rating

Everyone was so nice. I was suppose to get a free oil change for the life of the car. They charged be 106.00 More

by tyneeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Gerald Kia of Matteson responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Team at Gerald Kia of Matteson

May 15, 2025

Dealership Rating
Employee Rating

Everyone has good customer service all my needs and concerns were answered thank you so much More

by loyalpresley2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that all your needs and concerns were addressed during your visit to Gerald Kia of Matteson. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

Dealership Rating
Employee Rating

Justin was rude disrespectful unprofessional, and didn’t show any concern with my issues to me. I felt like he brushed it off and didn’t give me the help that I needed. More

by lavontakhearon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela

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May 27, 2025

Gerald Kia of Matteson responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Team at Gerald Kia of Matteson

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