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Aaron Carter
Aaron Carter at Gerald Kia of Matteson

Aaron Carter

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

Contact Me
4.7
65 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

4.7

65 Reviews

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65 Reviews of Aaron Carter

August 05, 2025

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Employee Rating

Great Customer service from everyone. They are a bit backed up with getting an appointment but service was great More

by jerewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela , Chris from service

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August 02, 2025

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Employee Rating

I've been coming here for a couple of years now and I always had the same sell man which is Aaron and he's great More

by stanyia6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Aug 02, 2025

Gerald Kia of Matteson responded

Thank you for your kind words, Stan! We're happy to hear that you've had a great experience with Aaron at Gerald Kia of Matteson over the years. We truly appreciate your loyalty and are grateful for your feedback. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

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Employee Rating

Perfect customer service , Shelly gave me all of the information i asked for. Would recommend to any one of my family members. More

by shaunbc7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela , David Casino

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Jul 29, 2025

Gerald Kia of Matteson responded

Thank you, Shaun! We are happy to hear that Shelly provided you with perfect customer service and all the information you needed. Your recommendation means a lot to us at Gerald Kia of Matteson, and we look forward to assisting you and your family in the future. Sincerely, The Team at Gerald Kia of Matteson

July 24, 2025

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Employee Rating

It’s decent, all of the service people are nice! the salesman are a bit over bearing especially the guy with the braids, he’s too intrusive! The sales area is loud, they need to learn how to use the More

by Jamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

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Jul 30, 2025

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We apologize for the behavior of our sales representative/team. We will do better for you and all of our clients since you are important! Thank you for the compliment on our Service Department and Chris. Lucky to have you! Christopher Brischetto Gerald Auto Group Service Director cbrischetto@geraldauto.com

July 15, 2025

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Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. More

by Tashay Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela , David Casino, Brandon

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Jul 15, 2025

Gerald Kia of Matteson responded

Thank you so much, Tashay! It's great to hear that you're in love with your new vehicle and that you had an amazing experience with our customer service at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

July 05, 2025

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Employee Rating

Service was slower than usual But once it got finished l was pleased.as well More

by BILLIED1169
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We never want a client not happy and apologize for the wait time. We want to do a great job for our clients and not over do it nor under do it. Please feel free to reach out to me at your earliest convenience. Justin O'Brien Gerald Kia of Matteson Service Manager 815-953-8083 jobrien@geraldauto.com

July 03, 2025

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Employee Rating

They service very good , they are very nice and friendly and keep promises to customers More

by stevephan2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Shamir Turner , David Casino

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Jul 03, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and our team at Gerald Kia of Matteson. It's great to hear that you found our staff to be friendly and that we kept our promises to you. We look forward to seeing you again and providing you with the same excellent service in the future! Sincerely, The Team at Gerald Kia of Matteson

July 03, 2025

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Employee Rating

Good communication by the service department , always kept me updated via text or phone call More

by TIAG1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We’re overjoyed to hear that you appreciated the communication from our service department at Gerald Kia of Matteson. Keeping you updated is important to us, and we’re glad you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

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Employee Rating

Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela , David Casino

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

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Employee Rating

I recently purchased a vehicle from Gerald Kia of Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t More

by Mrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 24, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience at Gerald Kia of Matteson with Aaron. Our team strives to provide friendly and knowledgeable service, and it's great to know that Aaron made your car buying experience smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

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