Aaron Brett
Aaron Brett at Clement Pre-Owned (St. Charles)
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Aaron Brett

Salesperson

Clement Pre-Owned (St. Charles)

3621 Veterans Memorial Pkwy
St. Charles, MO 63303

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2 Reviews

Industry Experience

8 yrs, 6 mos

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rated

2 Reviews

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2 Reviews of Aaron Brett

July 07, 2023

Dealership Rating
Employee Rating

BUYER BEWARE. MY review (that I was asked to give while still in their office which should have been my first red flag) was initially 5 stars. I wonder how many of More

by kstrinni
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jul 07, 2023

Clement Pre-Owned (St. Charles) responded

Thank you Ms. Strinni for taking the time leave us a review. I am sorry to read that you are having an issue with the pre-owned vehicle you purchased from us 9 months ago. In researching the history of your transaction, I saw that you purchased a 2012 Chevrolet Cruze with 171,501 miles. Prior to putting this vehicle on the lot for sale, we did perform a full 127 point inspection on it where we changed the oil, the oil filter, the air filter and all fluids. We also replaced the front struts, installed 2 new tires and TPMS sensors, a license plate bulb and assembly and replaced the brake power booster. After these repairs, the vehicle passed Missouri State Safety and Emissions testing. I certainly wish I could guarantee every customer that when they purchase a vehicle, they will never experience a mechanical issue as long as they own it. Unfortunately, that is not an option when we are dealing with machines that have thousands of moving parts. It looks as though you had declined to purchase a vehicle service contract when you bought the car. As far as the diagnostic fee the service department charged, that is normal wherever you take a vehicle to be diagnosed by a mechanic. If you would like to speak to me personally, you can reach me directly at 636-946-4222. Thank you, Scott Davis General Manager

June 25, 2022

Dealership Rating
Employee Rating

Ask for Aaron! ! Made this car buying experience enjoyable. Davin gets you through financing quickly!! More

by RichHeat81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Davin Agnew

Jun 27, 2022

Clement Pre-Owned (St. Charles) responded

Hello! Thank you for those kind words about our team member at Clement Pre-Owned! We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Pre-Owned

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