Aamer Ali
Aamer Ali at Arlington Acura in Palatine

Aamer Ali | Page 7

Service Advisor

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

not yet
rated
391 Reviews
not yet
rated

391 Reviews

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391 Reviews of Aamer Ali

August 19, 2022

Dealership Rating
Employee Rating

Service seems to have suffered slightly during the pandemic and it’s aftermath. Communcation used to be better. More

by pjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Arlington Acura in Palatine responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

August 18, 2022

Dealership Rating
Employee Rating

Everything was good, clean and on time. Good customer service. car was washed. Thank you. More

by MILASHA22000
Customer Service
Recommend Dealer
Yes
Aug 19, 2022

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2022

Dealership Rating
Employee Rating

Shout out to Scott for outstanding service. Wonderful team. I am looking forward to seeing the maintenance team who was also spectacular when there was a weird noise in my tire the day after dr More

by KATHYBARAN3647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us, Kathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

August 16, 2022

Dealership Rating
Employee Rating

Aamer in service is great! !! I trust him 100% and will never go anywhere else for any of my service needs More

by Aka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke, Steve Farmandi , James Hochberg

Aug 17, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience!

August 16, 2022

Dealership Rating
Employee Rating

The Service Department is always courteous. I decided to buy my last car at Arlington Acura because I trust the Arlington Acura Service Department.. More

by ekakuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Neitzke

Aug 17, 2022

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

July 27, 2022

Dealership Rating
Employee Rating

Something has changed. .. Management has begun price gouging for parts and playing with the cars.. are coming for one thing and suddenly something else is broken days later More

by NSXGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 27, 2022

NSXGUY responded

Elmer... WTF happened man! $189 * 2 for a part that costs $68 at the next closest Acura dealer... I was pissed I'm still pissed!

Jul 27, 2022

Arlington Acura in Palatine responded

Good morning, My names is James Hochberg , service manager, might you be able to give me a call to discuss so I can assist you please. 847-596-1266. Thank you for being our customer.

July 22, 2022

Dealership Rating
Employee Rating

Excellent service ,very helpful experience people in service specially thanks Aamir.definitely recommend this place. More

by balochkhalid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke, Steve Farmandi , James Hochberg

Jul 25, 2022

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

July 22, 2022

Dealership Rating
Employee Rating

The service managers are the best and am always treated well and service is great More

by AERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Jul 25, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 19, 2022

Dealership Rating
Employee Rating

The best service from Steve farmandi excited first time ever thank you for the lovely service More

by ALBERTHEWIYOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Arlington Acura in Palatine responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Acura in Palatine!

Jul 19, 2022

ALBERTHEWIYOU responded

Thank you very much

July 14, 2022

Dealership Rating
Employee Rating

Prompt very accommodating. Car porter was very nice. Great experience with service, explained everything I needed to know about my service appointment. More

by JCDOWNEYJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farmandi

Jul 15, 2022

Arlington Acura in Palatine responded

JC, Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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