I have already submitted a review.
Not sure why I’m getting this again for
Not sure why I’m getting this again for
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by Zayd84
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2024 -
Elder Ford of Tampa responded
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
It was a quick painless process.
Car buying is always stressful and the team made it easy
Car buying is always stressful and the team made it easy
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by Nazus
Verified Customer
Verified Customer
Nov 19, 2024 -
Elder Ford of Tampa responded
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Super friendly & helpful both Aymon & Jose.
They helped me buy a ford ranger XLT. Thanks
They helped me buy a ford ranger XLT. Thanks
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by Abbey182
Verified Customer
Verified Customer
Nov 19, 2024 -
Elder Ford of Tampa responded
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing dealership have no complaints what so ever.
I always choose this dealership for every thing
I always choose this dealership for every thing
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by Originalbarearii
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2024 -
Elder Ford of Tampa responded
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Needs improvement in responding to customer questions
accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need li
accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need like air conditioned seats. Sadly, it turns out I would have sprung for the higher trim line as the features on the trim I purchased don’t include things I wanted, but I did not know. Also, was promised a full charge. 33% isn’t full.
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by clarkalexander
Verified Customer
Verified Customer
Nov 05, 2024 -
Elder Ford of Tampa responded
Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Elder Ford is reliable and the workers can work with you
on owning a new vehicle .
on owning a new vehicle .
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by AndreAllDay
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Elder Ford of Tampa responded
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
My wife and I looked at two other Ford dealerships before
contacting Elder.
What started off as a phone call to inquire about a Ford maverick truck with specific accessories, Color, etc., turned into a ver
contacting Elder.
What started off as a phone call to inquire about a Ford maverick truck with specific accessories, Color, etc., turned into a very smooth transaction.
Ayman is the guy that made Everything come together!
They had the vehicle we wanted, and equally important if not more, was the price was better than I thought it would be!
Ayman was very cordial, helpful and knowledgeable.
I would absolutely, positively Recommend Elder Ford. Like most people, I’m not crazy about going through the new car purchase process. They made it really easy and enjoyable.
Much thanks!!!
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by mark.morehead
Verified Customer
Verified Customer
Nov 02, 2024 -
Elder Ford of Tampa responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
We were pleased with the deal we struck with Elder Ford
in Tampa and with our salesman Ayman Soud.
in Tampa and with our salesman Ayman Soud.
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by lamand
Verified Customer
Verified Customer
Oct 09, 2024 -
Elder Ford of Tampa responded
Hi Lamand, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great experience from the moment I walked in till the
end. Everyone took the time to take care of us and give us a great experience
end. Everyone took the time to take care of us and give us a great experience
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by cmorale3
Verified Customer
Verified Customer
Oct 02, 2024 -
Elder Ford of Tampa responded
Hi, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
This dealership had to be one of the worst Ive been to.
They added around $7,000 to the price that was previously advertised when I got there. The man that was selling me the car was very rude and condesce
They added around $7,000 to the price that was previously advertised when I got there. The man that was selling me the car was very rude and condescending, speaking to me as if I was a stupid, helpless woman. I believe his name was Ayman or something of the sort. It felt like a rushed purchase and I also feel as though he overcharged me. I purchased my license plate at the dealership and 3 weeks later I received a COMPLETELY different license plate from the DMV and a call where they let me know the dealership VOIDED my license plate (they did not tell me they would do that.) And this was a permanent plate that they voided, not a temporary paper plate. When I called them about this they brushed me off. To add to this terrible service, 4 days after I bought the car the trunk lid lift support came out the groove and my trunk would no longer stay open. Due to this I went back to have them fix it, which they did. Then a few days ago the same thing happened AGAIN. So this is a recurring problem that will probably keep happening despite my efforts to fix it. All in all, this dealership will never get a dime from me again.
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by Staceajones
Oct 02, 2024 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa