ARICK D. ARMENTA

I am writing to express my gratitude for your excellent customer service at Duval Acura Service Department. Jovie and the team always go above and beyond to ensure that my car repairs were completed in a t customer service at Duval Acura Service Department. Jovie and the team always go above and beyond to ensure that my car repairs were completed in a timely and professional manner. They were very attentive, courteous, and informative throughout the whole process. Jovie kept me updated on the status of my car, explained the details of the repairs, and answered all my questions patiently. He also arranged a complimentary loaner vehicle for me, which was very convenient and appreciated. I am very satisfied with the quality of the work done on my car. It runs smoothly and looks great. Duvsl Acura Service Department have earned my trust and loyalty as a customer. Thank you for your outstanding service and dedication. Each of you are a valuable asset to Duval Acura and I hope they recognize your efforts. More

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My visit was very easy and my service advisor was fantastic!! Arick was very helpful and explained everything to me to make sure I understood what my car needed and what service was performed. fantastic!! Arick was very helpful and explained everything to me to make sure I understood what my car needed and what service was performed. More

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This dealership has a great level of professionalism balanced with a sense of family. I trust the professionals there to take the very best care balanced with a sense of family. I trust the professionals there to take the very best care More

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Exactly what I asked for, just a brake job! I dropped my car off, asked for a verbal ballp[ark estimate, and when I go the car back that afternoon, before rush hour as requested, my car had new I dropped my car off, asked for a verbal ballp[ark estimate, and when I go the car back that afternoon, before rush hour as requested, my car had new brakes, and I paid the price that I was originally quoted. More

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Oil change, tire rotation Fast and efficient. Car was clean upon return. Tire pressure adjusted and light finally off after having it checked at a previous dealership. Very h Fast and efficient. Car was clean upon return. Tire pressure adjusted and light finally off after having it checked at a previous dealership. Very happy with service. More

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Excellent customer service! I would absolutely recommend stopping by there for a vehicle purchase! The process of getting this new MDX was seamless, and thoroughly explained. Cain Pierce was an amazing sale stopping by there for a vehicle purchase! The process of getting this new MDX was seamless, and thoroughly explained. Cain Pierce was an amazing sales rep to deal with. Joe Cutaia is was a pleasure doing business at this location. Thank you for recommending I come in. More

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GREAT Service advisor Arick did not keep me waiting. A beautiful loaner car was ready for me.... they finished and called they didn't try and sell me any Service advisor Arick did not keep me waiting. A beautiful loaner car was ready for me.... they finished and called they didn't try and sell me any other service. More

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Always a pleasure working with Jovie and Duval Acura! Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. More

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I have a 2006 TSX and I was treated as if it as a 2020 car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister that had owned a few one after the other in the DC/Maryland Area. Long Live Acura, specially Duval Acura in Jacksonville, FL. Thank You Guys for your Service... Top Notch I must add. And I will bring my Vehicle for some Recommended Repairs pretty soon. More

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Arick Armenta has been my go-to service rep for years. I know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and canno know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and cannot imagine going anywhere else!! More

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