Service department communicated well.
Repair was completed in a timely manner and repair corrected the issue.
Repair was completed in a timely manner and repair corrected the issue.
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by covey.joey
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We’re happy to read your feedback! Thanks for choosing Hanania Chrysler Dodge Jeep Ram and for sharing your experience.
Every one is amazing.
I am so grateful to Jack and Amir. The dealership is clean and family friendly! I am obsessed with my Chrysler Pacifica and I highly recommend them o
I am so grateful to Jack and Amir. The dealership is clean and family friendly! I am obsessed with my Chrysler Pacifica and I highly recommend them on your car shopping search! Thank you for everything!
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by Jreh31
Sep 11, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your positive feedback about Jack and Amir! Enjoy the new Chrysler Pacifica, and thank you for choosing Hanania Chrysler Dodge Jeep Ram. Safe travels!
As always, top notch people.
Amber is very knowledgeable and professional. Grover who drove me home and picked me up is great.
Amber is very knowledgeable and professional. Grover who drove me home and picked me up is great.
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by forestdunefl
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience! We're pleased to hear you're satisfied with our knowledgeable and professional team. Amber and Grover will be pleased to hear your compliments! We look forward to your next visit at Hanania Chrysler Dodge Jeep Ram. Safe travels!
My advisor Amber has always treated me with great respect
and has always got my truck into the shop and finish the work in a reasonable amount of time.
and has always got my truck into the shop and finish the work in a reasonable amount of time.
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by jaybird
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We are thrilled to hear that Amber has provided you with prompt and respectful service here at Hanania Chrysler Dodge Jeep Ram. Thank you so much for your feedback, we look forward to working with you again in the future! Take care!
Auto stop/start light lit up on the dash.
Brought jeep in. Quick diagnosis by Amber and it was determined I needed a new starter battery. She check and it was under warranty. Had it replaced
Brought jeep in. Quick diagnosis by Amber and it was determined I needed a new starter battery. She check and it was under warranty. Had it replaced within the hour and I was done. Great service department and exceptional service by Amber and team.
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by joelucas2541
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience! We're delighted to hear Amber and the team provided quick and efficient service. We hope to see you again at Hanania Chrysler Dodge Jeep Ram! Safe travels!
Amber was great!
Super helpful and got my recall taken care of quickly so I didn’t have to wait very long
Super helpful and got my recall taken care of quickly so I didn’t have to wait very long
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by swilliams9323
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We are happy to hear Amber took such good care of you! Thank you for choosing Hanania Chrysler Dodge Jeep Ram and for sharing your feedback. See you next time!
Amber was awesome!
Super friendly and helpful on the phone, but even better in person! Everyone else I encountered was also very nice.
Super friendly and helpful on the phone, but even better in person! Everyone else I encountered was also very nice.
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by absfive
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We're proud to hear that Amber and our entire team made your experience at Hanania Chrysler Dodge Jeep Ram exceptional. Thanks for your kind words and see you again!
Amber in the Service Dept has been great!
However, I am disappointed that I thought my vehicle was fixed on Saturday, but it broke down again on Sunday. My vehicle is back in the servic
However, I am disappointed that I thought my vehicle was fixed on Saturday, but it broke down again on Sunday. My vehicle is back in the service area for the 2nd time in 3 days. I had to take off work yesterday to have my "fixed" vehicle towed in again. I have received no updates about the status of my vehicle today (9/1/26). It is 1:00pm.
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by fulform
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
I am so glad Amber has been helpful, but I am so sorry for the inconvenience and lack of communication regarding your vehicle, and I understand how frustrating this can be. Please give me a call when you have a free moment, and I will make sure you get an update right away. Thank you, Thomas Harpster, Service Manager, (904) 797-4383
Here for recall and water leak for my wrangler.
Wish the customer waiting area is more lager.
Wish the customer waiting area is more lager.
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by AR
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your feedback with us. We’re glad we could assist with your Wrangler, and we appreciate your suggestion regarding the size of our customer waiting area. We’ll be sure to share your feedback with our team as we look for ways to improve the experience for our guests.
had an excellent experience with the service department
at this dealership. The staff was professional, friendly, knowledgeable, and genuinely committed to providing outstanding customer service. They kept
at this dealership. The staff was professional, friendly, knowledgeable, and genuinely committed to providing outstanding customer service. They kept me informed throughout the entire process and made sure everything was handled efficiently and correctly.
The facility was clean, modern, comfortable, and very well maintained. It was clear that the dealership takes pride in both its facility and the quality of service it provides.
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by Abdel.Rashidcpa
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your awesome feedback, Abdel! We're so glad to hear our team made your visit a seamless and enjoyable one. We truly appreciate your business and look forward to serving you again at Hanania Chrysler Dodge Jeep Ram!