ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
332 Reviews
4.8

332 Reviews

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332 Reviews of ALICIA CHAPMAN-JONES

April 19, 2025

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Stephanie has made us love the dealership as has Patrick George! Excellent service and kindness! More

by nancy.ennis
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Recommend Dealer
Yes

April 19, 2025

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Excellent service. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. More

by WARREN5281
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Recommend Dealer
Yes

April 18, 2025

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The whole team seemed to have customer satisfaction in mind.i was pleased with their efforts. More

by Alex_11610
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN , Dakota Booth

April 16, 2025

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Dropped my car off in the morning and it was done by lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. More

by Lincoln4me
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Recommend Dealer
Yes

April 15, 2025

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Quick and easy write up upon check in at the Service Center and vehicle was completed the same day. More

by rdschee7707
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Recommend Dealer
Yes

April 12, 2025

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I am very happy with the service at Southern Ford. I am especially pleased with the services from Alicia Chapman and the service team. I find Alicia knowledgeable, helpful and a joy to work with. T More

by maureencoon1
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Recommend Dealer
Yes

April 07, 2025

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Great service as usual. I was greeted by the service provider. My car was checking in and it was ready in about one hour. More

by tachapman.2017
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Recommend Dealer
Yes

April 02, 2025

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I left my car there and it was ready before I knew it. The process was easy. More

by tyan7168
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Recommend Dealer
Yes

April 01, 2025

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Alicia in service was excellent! Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords More

by Travae
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Recommend Dealer
Yes

April 01, 2025

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Great service everytime i have to come in. See you next time. Thank you all. More

by MARYNHI50
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Recommend Dealer
Yes
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