

374 Reviews
Write a Review374 Reviews of ALICIA CHAPMAN-JONES
July 25, 2025
Quick fast and customer service oriented. Amy problems I have if any are fixed or corrected immediately. Amy problems I have if any are fixed or corrected immediately. More
Other Employees Tagged: EDDIE MARSHALL
July 25, 2025
I don’t know who Robert Johnson is. The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same pro The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same problem, a leaking rear differential, and as frustrating as it has been that we can’t seem to get this fixed, the more frustrating part is that no one will ever answer the phone in the service department. I’ve called so many times and never get anyone to answer the phone. I leave messages on the message service and no one ever returns my calls. The only way I can ever get through to the service department is to call the sales department and ask someone from sales to go back to the service department and put me in touch with someone. Yet, every time I walk into the service department there are at least 2 people, if not more behind the desk. I don’t understand why no one can ever answer the phone in the service department to give customers an update on average vehicle they’ve had for several days. More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, MATTHEW CARTER, KEVIN PHILLIPS
July 22, 2025
Great team service! !we’ll be back thank to everyone , hope to make next purchase there !we’ll be back thank to everyone , hope to make next purchase there More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, MATTHEW CARTER
July 12, 2025
Courteous, fast, and knowledgeable from Checkin to checkout. The techs communicate well along with the service desk on issues that come up occasionally. I always bring my vehicles to this dealership., checkout. The techs communicate well along with the service desk on issues that come up occasionally. I always bring my vehicles to this dealership.,My thanks. Robert More
July 12, 2025
Scheduling on line was easy and they had my truck ready in a short period of time even with additional replacement parts I requested based on their assessments. in a short period of time even with additional replacement parts I requested based on their assessments. More
July 10, 2025
The service department is great. They did an evaluation and determined that all that needed to be done was under warranty. Took it in on a holiday weekend and it was back to me in wi They did an evaluation and determined that all that needed to be done was under warranty. Took it in on a holiday weekend and it was back to me in within 5 days. More
