ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
338 Reviews
4.8

338 Reviews

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338 Reviews of ALICIA CHAPMAN-JONES

May 13, 2025

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Employee Rating

Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
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Recommend Dealer
Yes

May 10, 2025

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I have a pleasant experience each time. That’s all I wish to write here. More

by cierasf7
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Recommend Dealer
Yes

May 10, 2025

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I maybe leaving this review prematurely, but I was prompted/encouraged through means of a link associated with a text message. So to give further context to my experience, I received service in relati More

by freementally
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Service Time
Recommend Dealer
No

Other Employees Tagged: Winston if I’m not mistaken performed the repair/replacement

May 08, 2025

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It was decently fast and I appreciated the concierge uber services that they provided me More

by Rahmier Maxwell patterson
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Recommend Dealer
Yes

May 08, 2025

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Service was efficient, on time, and competent, and the interaction with Stephanie was very pleasant, competent, and professional - simply excellent. More

by christoph.leemann
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

April 30, 2025

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Service was professional, friendly and efficient. I waited for my car in the comfortable waiting area. Would definitely recommend. More

by d.shelton
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Recommend Dealer
Yes

April 19, 2025

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Stephanie has made us love the dealership as has Patrick George! Excellent service and kindness! More

by nancy.ennis
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Recommend Dealer
Yes

April 19, 2025

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Excellent service. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. More

by WARREN5281
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Recommend Dealer
Yes

April 18, 2025

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The whole team seemed to have customer satisfaction in mind.i was pleased with their efforts. More

by Alex_11610
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN , Dakota Booth

April 16, 2025

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Dropped my car off in the morning and it was done by lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. More

by Lincoln4me
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Recommend Dealer
Yes
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